Viewings & Enquiries Co-ordinator
4 days ago
**About you**
Do you possess experience in customer service, sales and administration roles working to targets and deadlines within a professional environment? Do you have a genuine interest in property, real estate, or housing? Are you naturally confident, emphatic and an articulate communicator?
If so, we have a unique and exciting opportunity for you to join are rapidly expanding talented Resales Teams as a Viewings & Enquiries Co-Ordinators. We are seeking to appoint customer focussed individuals who have a dedicated working style with enthusiasm and drive are highly organised and can manage a substantial workload efficiently and effectively with a keen, “can do” attitude.
**The role**
Reporting to our Senior Property Consultant you will be responsible for supporting the Property Consultants on a day-to-day basis with all viewing activities and also general enquiries as well as managing the main Resales Enquiry Mailbox. You will be instrumental in supporting market appraisals, instructions, and sales in line with monthly and quarterly targets obtaining the maximum possible price for every sale.
Our Viewings & Enquiries Co-Ordinators liaise with vendors and potential purchasers with all aspects of viewing properties and dealing with any general enquiries; setting appointments for viewings to ensure all parties are fully informed about what is required of them and by when. They take all calls relating to viewings requested by potential buyers, book appointments and confirm with all parties. They are responsible for contacting the viewers the following day to gain feedback and promptly reporting this information back to the seller.
The role will be based at our Head Office in Bournemouth, we have adopted a hybrid way of working which typically requires 2 or 3 days a week in the office, with the remainder working from home.
We understand the importance of our people and invest in development, support, and remuneration. We will ensure that you are provided with the guidance, training and support you need to truly realise your potential.
Our mission is simple: to help our customers achieve retirement living to the full. We achieve it by employing talented and ambitious people who genuinely care about the difference we make, while understanding that every staff member plays a part in our success.
**Your Attributes**
**You will bring**:
- Professionalism, friendly, honest, and open approach
- Excellent customer service
- Meticulous attention to detail
**You will have**:
- Web-based sales system and other associated systems are used on a daily basis; a good standard of computer literacy is essential
- Knowledge and be conversant with the Consumer Protection Regulations, Anti Money Laundering Regulations and the Property Ombudsman code of conduct
- Strong problem-solving skills
- Work well under pressure
**Benefits**
**Financial**:
- Competitive salary and bonus scheme
- Competitive Company pension scheme
- Life Assurance
- Professional Subscriptions paid for
**Lifestyle/Health & Wellbeing**:
- 24 days holiday (rising to 28) plus Bank Holidays
- 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
- Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
- Cycle to work scheme
- Colleagues Benefit Booklet with a range of store offers discounts and promotions
- Family Friendly Policies
- Excellent development opportunities
-
Enquiry and Viewings Co-ordinator
6 days ago
Bournemouth, United Kingdom McCarthy Stone Full time**About you** Do you possess experience in customer service, sales and administration roles working to targets and deadlines within a professional environment? Do you have a genuine interest in property, real estate, or housing? Are you naturally confident, emphatic and an articulate communicator? If so, we have a unique and exciting opportunity for you to...
-
Viewing Enquiry Co-ordinator
5 days ago
Bournemouth, United Kingdom McCarthy Stone Full timeThe Viewings Co-Ordinator is required to support the Property Consultants on a day-to-day basis with all viewing activities and general enquiries, which at peak times will include managing high volumes of inbound and outbound calls. This role will act as front-line support/customer service for all new enquiries. Liaise with vendors and potential purchasers...
-
Sales and Events Co-Ordinator
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Oceana Hotels - Cumberland Hotel Full timeSales and Events Co-OrdinatorWe are currently looking to recruit a Sales and Events Co-Ordinator who willsupport the Sales Manager, Sales & Events teams and Cr teams across 3 hotelswith a primary focus on bringing in new business and co-ordinating existingbusiness. This includes the administration for all functions, events and hostingthese events.The...
-
Sales and Events Co-ordinator
2 weeks ago
Bournemouth, United Kingdom Oceana Hotels & Restaurants Full time**Sales and Events Co-Ordinator** We are currently looking to recruit a **Sales and Events Co-Ordinator **whowill support the Sales Manager, Sales & Events teams and Cr teams across 3 hotels with a primary focus on bringing in new business and co-ordinating existing business. This includes the administration for all functions, events and hosting these...
-
Patient Co-ordinator
5 days ago
Bournemouth, United Kingdom Everpool Full time**Patient Co-ordinator** **Full Time, Permanent** Location: Bournemouth **Salary: £21,000 Negotiable **You will act as the front face of the assessment centre and will manage the customer experience for all visitors and staff attending the AC. You will be a key part of the customer journey and will need to ensure you maintain the highest levels of customer...
-
Site Co-ordinator
3 days ago
Bournemouth, United Kingdom Everpool Full time**Site Co-ordinator Salary - £21,000 Location - Bournemouth Shifts - Office Hours **You will act as the front face of the company and will manage the customer experience for all visitors and staff attending the assessment centre. You will be a key part of the customer journey and will need to ensure you maintain the highest levelsof customer service. You...
-
Senior Events Co-ordinator
2 days ago
Bournemouth, United Kingdom The Queens Hotel & Spa Bournemouth Full timeAre you passionate about hospitality and delivering magic guest service? This is something that all employees at The Queens Hotel & Spa have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans ensure that...
-
Research Support Co-ordinator
2 weeks ago
Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full timeAn exciting opportunity has arisen at Dorset HealthCare University NHS Foundation Trust for a Research Support Co-ordinator to be a part of the Trust's R&D team. The Trust's R&D function is growing, and we are looking for an individual to contribute to this growth. The post-holder will be required to work closely with the Research Support Manager to support...
-
Assistant Resident Services Manager
2 days ago
Bournemouth, United Kingdom PMR Full timePMR are seeking an Assistant Resident Services Manager on a 12-Month FTC to provide on site lettings and property management services to an exciting build to rent residential scheme development comprising 159 apartments in a large scale regeneration schemein Bournemouth. To be the first point of contact from enquiry stage, viewing the property through to...
-
Planning Contributions Co-ordinator
1 week ago
Bournemouth BH, United Kingdom BCP Council Full time £42,000 - £63,000 per yearJob IntroductionFrom 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £47,181 – £53,460 (pro rata for part time colleagues)We're looking forward to welcoming new...