Customer Service

23 hours ago

Dudley, United Kingdom Productpond Uk Full time

We are a small friendly company operational for the best part of 4 years now looking for members to grow with us we have around 6 staff currently. We are located in Dudley just of the main high street with various local other business.

We’re looking for enthusiastic and reliable part-time Customer / Sales Associates to join us on a part-time basis for two to three days a week during normal business hours.

Salary range is given to suit a variety of skill levels. The job may lead to a permanent contract.

We expect that our Customer / Sales Associates help deliver a memorable retail experience by:

- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room.

What makes you the perfect Customer / Sales Associates?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends

Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

**Benefits**:

- Flexible working hours
- On-site parking
- Paid lunch breaks or travel cost cover (To Be Negotiated)

*

**Job Types**: Part-time, Fixed term contract
Part-time hours: 16 - 24 per week

**Salary**: £9.20-£10.00 per hour

Additional pay:

- Performance bonus
- Commissions
- Staff discounts

If you consider yourself a match for this job role please feel free to contact us on
01384929018 or our out of office number 07948928773

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: £9.50-£10.00 per hour

Additional pay:

- Commission pay
- Loyalty bonus
- Performance bonus
- Tips

**Benefits**:

- Employee discount
- Flexible schedule
- Flexitime
- On-site parking

Schedule:

- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)

Reference ID: Propond001

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