Patient Panel Volunteer

5 days ago

Carlisle, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

The patient panel is a group of local people who volunteer their time and skills and work in partnership with the Trust. The aim of the Patient Panel is to build a strong partnership between the Trust, patients and the public and ensure that everyone’s voice is heard.
- To act as a patient/public representative on a designated group/committee within the Trust and work within the parameters of the Terms of Reference for the Patient Panel.
- Support with the 15 Steps visits.
- Support with the Patient Led Assessments of the Care Environment (PLACE).
- To help review information for patients produced by the Trust.
- Ensuring the organisation’s website and other externally facing communications are accessible and clear and patients would judge them ‘patient friendly’.
- To be a member of the Trust Patient Panel which includes representing and promoting the panel at any/all appropriate opportunities.

**This might be the role for you if**:

- You have a recent experience of the trust’s services.
- You are passionate about the NHS
- You have the ability to communication with all groups of people.
- Friendly, caring and approachable personality.
- Helpful, have patience and have an accommodating manner.
- Sensitive, compassionate and tactful nature.

What are the benefits to our organisation?
- To support patients to give their feedback on their experience, this assists the trust to identify and make improvements.
- To enable health staff to focus on their professional discipline tasks.
- To improve the experience for staff and help to embed volunteers into the culture of the NHS locally.

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

**The changes mean that**:

- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

A Standard DBS check will be required for this volunteering post.

The DBS check is free of charge for volunteers.

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