Support Volunteer

7 days ago

Carlisle, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Volunteering within the Breast Screening Unit.

To support patients attending the unit and accompany them as required to waiting areas, offering them gowns, maybe offer cups of tea and to possibly just “be there” for patients.
- To support patients attending the unit
- Accompany patients to waiting areas
- Keep patients informed about waiting times, liaising with reception and clinical staff
- Provide practical help, offering advice and directions.
- Escort patients and visitors to wards or departments.
- Seeking out people who are looking lost or in need of assistance and helping them.
- Offering companionship, comfort and support to patients
- Locating wheel chairs if required.
- As necessary, you may be asked to direct patients and staff to the hand sanitizers, and ask anyone who does not have a mask to use one of the masks provided by the Trust.
- Replenish the face mask stock during your shift and ensuring the stock is replenished at the end of your shift.

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence, providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
- To support patients attending the unit
- Accompany patients to waiting areas
- Provide practical help, offering advice and directions.
- Keep patients informed about waiting times, liaising with reception and clinical staff
- Escort patients and visitors to wards or departments.
- Seeking out people who are looking lost or in need of assistance and helping them.
- Offering companionship, comfort and support to patients
- Locating wheel chairs if required.
- As necessary, you may be asked to direct patients and staff to the hand sanitizers, and ask anyone who does not have a mask to use one of the masks provided by the Trust.
- Replenish the face mask stock during your shift and ensuring the stock is replenished at the end of your shift.

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