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Admissions Scheduling and Processing Assistant
3 weeks ago
**Location**
High Wycombe
**Contract Type**
Permanent
**Salary Range**
£25,433 - £28,081
**Hours per week**
37
**SOC code**
Not available for sponsorship
**Closing Date**
16/02/2025
**Ref No**
1716
**Full Time - Permanent - High Wycombe**
**Salary - £25,433 - £28,081**
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as we invest significantly in estate developments and welcome Jay Blades MBE as our inaugural Chancellor.
**What we offer**:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. Our aim is to continue to build an environment where everyone thrives and can be themselves. We therefore ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
**Closing Date: 16 February 2025**
**Interview Date: W/C 24 February 2025**
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
**JOB DESCRIPTION**
**Job Title**: Admissions Scheduling and Processing Assistant
**Faculty/Directorate**: Marketing & Student Recruitment
**Grade**: D
**Location**: High Wycombe
**Hours**: 37
**Responsible to**: International Admissions Manager
**Job Purpose**:
- The purpose of the post is to provide administrative support to the Admissions function to ensure a smooth flow through the applicant journey. The post holder will work primarily in High Wycombe, but with some need to work at agreed times at other sites. This role contributes to the successful delivery of the service provided by the Admissions department and the post holder should use their initiative to ensure the Applicant experience is a positive one.
**Main Duties & Responsibilities of the role**:
- Schedule and administer the University’s Applicant assessment and interview days
- Co-ordinate the collection, review and response to applicant portfolios
- Be the main point of contact for the return of interview and assessment outcomes
- Liaise with Applicants and Admissions Officers to gather supporting documentation to allow applicants to meet the conditions of their offer.
- To support the Admissions Officers in handling a variety of transactions. Transactions will include clarification of systems, processes and course information, and the delivery of direct services including, letter production, appointment bookings, and assistance with information about university visit opportunities.
- To manage and maintain course and intake information in UCAS and in the University’s own Admissions portal.
- To update and maintain applicant data across the University’s student record system and supplemental systems to ensure accuracy and consistency.
- To maintain and provide day-to-day management of the University Admissions Office’s CRM system.
- Coordinate and undertake the clerical and administrative work associated with an admissions and enquiries operation, including use of CRM or interium software to log and respond to all student enquires within defined service level agreements.
- Participate in the staffing of the Marketing and Student Recruitment enquiries service points, and deal with all queries relating to the University’s course portfolio, entry requirements and applicant processes.
- Provide information on the above using set guidelines, procedures and systems.
- Undertake any other responsibilities as required by the Admissions Team Leader or Directorate Senior management team.
**PERSON SPECIFICATION**
**A = Application T = Test I = Interview**
**Education, Qualifications & Training**
**Means of Testing**
- Good general education
- A
**Knowledge & Experience**
- Delivering an excellent customer experience
- A/I
- Experience of administration in a busy office setting
- A/I
- Experience of having worked with processes, policies and regulations
- A/I
- Exp
