Customer Service Administrator
9 hours ago
Job description
A fantastic opportunity to join a market leader in the Home Textiles market. We are looking for a Customer Service Administrator to join our team. If you are a team player with a positive attitude and would thrive in a fast-paced market-leading business, we have the opportunity for you.
Job description:
- Raising purchase orders, checking prices, and maintenance of stock control systems.
- Keeping purchase order tracking systems up to date
- Processing invoices and packing lists from suppliers, resolving queries on shipping documentation, raising credit and debit notes
- Generating sales invoices for customers
- Acting as liaison to warehouse team as necessary regarding customer orders, provision of paperwork and documentation, organising collections and returns
- Ordering of product accessories and arranging dispatch to the factory
- Dispatch of samples as required to customers and suppliers
The person:
- Previous administration experience
- Excellent data input skills with a high level of accuracy
- Proven ability in developing and maintaining working relationships
- High level of computer literacy, including Microsoft Excel, Word & Outlook
- High level of numerical skills with ability to identify problems, analyze shortfalls and develop solutions
- Experience with warehouse and supply chain would be an advantage
- Experience of working with international couriers and generated required documentation would be an advantage
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£21,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (preferred)
Work Location: One location
Reference ID: AK/CUSTOMERSER
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