Visitor Welcome Officer

1 week ago


Lowestoft, United Kingdom Suffolk Wildlife Trust Full time

We are looking for an energetic, friendly, and proactive individual to join our Carlton Marshes engagement team to create exceptional visitor experiences at our spectacular visitor centre and nature reserve.

Based at Carlton Marshes near Lowestoft, the _Visitor Welcome Officer_ is a full-time, permanent role based at one of our most spectacular nature reserves - focused on welcoming visitors, growing the income of the visitor centre, and creating exceptional experiences with the Trust.

The role has three key areas of responsibility:

- **Visitor experience** - ensuring a welcoming, high-quality, memorable, and consistent visitor experience for a range of audiences at Carlton Marshes.
- **Growing income** - working closely with colleagues and volunteers to assist the smooth running of the shop, the recruitment of members, and the promotion of venue hire.
- **Engagement** - facilitating the Trust's event programme and audience-led activity at Carlton Marshes - helping visitors to connect with nature and be inspired to take action for wildlife and climate.

The regular work pattern for this role is Sunday to Thursday but you will need to be flexible with occasional evening work too.

We offer a generous holiday entitlement, 9% non contributory pension and a number of wellbeing focused benefits.

Visit our website to learn more about this brilliant opportunity and see how to apply.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,600.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Every weekend
- Weekend availability

Work Location: In person

Application deadline: 03/11/2024



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