Lead Microsoft 365 Specialist

**Job Summary**

**What is the opportunity?**

As a Technical Lead, you will work closely with business and technology stakeholders and will have responsibility for the enhancement, maintenance, and 3rd line support of the Microsoft 365 platform

**What will you do?**

Specifically, you will have responsibility for, and a solid understanding of:

- Windows 11 and Enterprise Mobility & Security - AutoPilot, Intune, MDM, Hybrid AD, Defender, etc
- Microsoft Exchange Online configuration, and enhancement using best practice
- Microsoft Teams administration, and enhancement using best practice
- Microsoft 365 and Azure Active Directory Administration
- Office 365 Advanced Threat Protection and Security & Compliance Centre expertise
- Subject matter expert for all Microsoft 365 & Azure services
- Microsoft 365 and Azure release processes (implementing CIS benchmarks)

**What do you need to succeed?**

**Must-have**
- Ability to work with find solutions to business problems, therefore good communication and teamwork skills are a must.
- Flexibility and adaptability to changing priorities.
- Willing to help colleagues, share knowledge and experience, collaborate and learn from them.
- Strong communicator who can work effectively within a project delivery environment
- Go above and beyond to ensure our users get the best possible service.
- Strong interpersonal skills with the ability to work both independently and as part of a team.
- Attention to detail and documentation skills.

**Nice-to-have**- Microsoft 365 and Azure certifications

**What is in it for you?**

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible working options fully supported.

Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

**Job Skills**

Adaptability, Applications Architecture, Decision Making, Group Problem Solving, Hardware Infrastructure, Information Technology Trends, IT Systems Integration, Operational Delivery, System Integration Testing (SIT), Systems Software

**Additional Job Details**

**Address**:
32 GALLOWGATE:NEWCASTLE UPON TYNE

**City**:
Newcastle upon Tyne

**Country**:
United Kingdom

**Work hours/week**:
35

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-01-31

**Application Deadline**:
2025-02-09

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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