Head of Operational Function

**Details**:
**Reference number**:

- 239615**Salary**:

- £59,553 - £74,112**Grade**:

- Other- NPS Pay Band C**Contract type**:

- Permanent**Type of role**:

- Other**Working pattern**:

- Full-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- WalesAbout the job

**Summary**:
**This position is based at**
**CARDIFF CHURCHILL HOUSE CARDIFF, CF10 2HH, DYFED POWYS PROBATION TRUST CARMARTHEN, SA31 2PD, NPS 14 HIGH STREET HAVERFORDWEST, SA61 2DA, NPS 25 CONWAY ROAD COLWYN BAY, LL29 7AA, NPS 33 WESTGATE STREET CARDIFF, CF10 1JE, NPS 7A-7B WATER STREET CARMARTHEN, SA31 1PY, NPS CENTENARY HOUSE CAERPHILLY, CF83 2WA, NPS FORMER POST OFFICE PONTYPRIDD, CF37 1BA, NPS LLOYD STREET CHAPEL LLANELLI, SA15 2UP, NPS OLDWAY HOUSE MERTHYR TYDFIL, CF47 8UX, NPS PLAS Y FFYNNON BRECON, LD3 7BE, NPS PROBATION OFFICE ABERYSTWYTH, SY23 1QE, NPS TREMAINS BUSINESS PARK BRIDGEND, CF31 1TZ, NPS USK HOUSE NEWPORT, NP20 2AG, NPS WEST GLAMORGAN HOUSE SWANSEA, SA1 5AB, NPS WREXHAM TECHNOLOGY PARK WREXHAM, LL13 7YX**

**Job description**:
**Overview of the job**

Heads of Operational Functions are deployed to a variety of roles so as to provide leadership of staff and operations.

**Summary**

To provide management and leadership within the National Probation Service (NPS) with responsibility for resources and the operational and strategic direction and management of the Service within a Local Delivery Unit (LDU) or any other operational unit and/or functional area of activity.

To represent the Deputy Director with external agencies/Stakeholders and staff as appropriate.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours senior management on call rota.

**Responsibilities, **Activities & Duties**

Heads of Operational Function may be required to undertake any combination, or all, of the duties and responsibilities set out below.
- Lead, innovate and develop local strategies in line with the national strategic framework
- Effectively lead cluster operational delivery and contribute corporately to national operational delivery and priorities
- Lead the NPS in local strategic partnerships and ensure appropriate

representation within wider partnership frameworks- Represent the NPS at national partnerships and development meetings in line with delegated functional lead and decision-making responsibilities.
- Manage devolved budgets in accordance with the financial procedures

outlined in the budget delegation- Manage competing demands within (geographical) area of responsibility
- Responsible for the various functions across the division; including line

management of middle managers.- Manage resources effectively.
- Oversee the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
- To make decisions and provide advice on the management of offenders

where senior management authorisation or involvement is necessary e.g.
- authorising the recall of offenders to prison- Oversight of the management of complaints within the Operational Function and direct involvement in complaint resolution where necessary
- Undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals, chair grievance and other hearings.
- Work effectively with your respective Divisional Senior Leadership Team and take lead responsibility nationally for specific projects/portfolios
- Deputise for the Deputy Director as required in the LDU / operational unit functional area of activity
- Work with MOJ/NOMS Communications on a range of products
- Implement NOMS equality strategy
- Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance
- Carry out agency responsibilities for victims.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Discharge estates responsibilities for Head of Operational Function
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- Work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a s