Clerical Assistant

2 weeks ago


Coventry, United Kingdom Thefutureworks Full time

We are currently recruiting a Temporary Clerical Assistant to provide clerical and administrative support to the Registry Team, with a specific focus on activity that fall within the Course Operations Team.
Main Duties
- Provide support to the wider Registry at all stages of the student life cycle, from enrolment through to graduation.
- The role will involve responding to queries from whatever source and providing a professional service.
- Drafts routine documentation and correspondence, and non-routine correspondence with guidance.
- Responsible for investigating and resolving staff and student queries.
- Undertakes a wide variety of data inputting, updating and data extraction from databases.
- Undertakes clerical tasks and word-processing to support committee, course-planning or specialist area activities.
- Assists academic and professional staff with the maintenance of course documentation, student handbooks and communications.
PERSON SPECIFICATION
- Good standard of education up to and including 3 A-levels (grade A-C) or equivalent; and including GCSE Maths and English at grade C or above or equivalent
- A proactive and organised approach to completing tasks.
- General office and customer facing experience
- Be able to interpret and follow processes, policies and systems.
- Experience of utilising a range of computerised administrative systems and databases
- Strong Customer Service skills with both internal and external clients.


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