Administrator

An exciting opportunity has arisen for an administrator to join Beacon Medical group Admin team, this role is 37 hours per week,

Monday - 8.30-4pm (30 min lunch -7hrs)

Tuesday - 8.30-5pm (30 min lunch - 7.5hrs)

Wednesday
- 8.30-5pm (30 min lunch - 7.5hrs)

Thursday - 8.30-5pm (30 min lunch - 7.5hrs)

Friday - 8.30-5pm (30 min lunch - 7.5hrs)

The admin Team are part of the unseen hard-working team behind Beacon.

The successful applicant will help provide accurate data inputting and general note keeping information into our clinical system, processing information from other health organisations, companies & patients. Working to the team KPIS for daily workflow.

Supporting the wider team in a variation of recalls such as immunisation, cervical screening ect.

Being a core part of Beacons MSK service, booking appointments, chasing results.

Following GDPR guidance, Work with a fast pace to a high quality, in all areas of our Admin role. Knowledge of clinical coding and scanning preferable, being able to follow all practice guidelines, policies & procedures is essential.

**This is a varied, administration & customer facing information role providing dedicated support to the whole Practice.**
- To play an active role to support patient care by ensuring checks are carried out promptly and patients’ needs are recorded though read coding.
- To support and work closely with the management team providing a comprehensive administrative service.
- Assisting with the recall process to enable the practice to meet its targets.
- To ensure administrative and clerical duties within the Practice are carried out within the Practice’s guidelines and policies.
- To enable the smooth registration of new patients, including meeting standards / targets
- Other work as required to meet the needs of the administration team

**ADMINISTRATOR**

**JOB TITLE**:
**Administrator**

**SUMMARY OF ROLE**:

- To play an active role to support patient care by ensuring checks are carried out promptly and patients’ needs are recorded though read coding.
- To support and work closely with the management team providing a comprehensive administrative service.
- Assisting with the recall process to enable the practice to meet its targets.
- To ensure administrative and clerical duties within the Practice are carried out within the Practice’s guidelines and policies.
- To enable the smooth registration of new patients, including meeting standards / targets
- Other work as required to meet the needs of the administration team

**SALARY**:
£9.90

**HOURS OF EMPLOYMENT**:
**PLACE OF WORK**:
Plympton Health Centre

**APPOINTMENT**:
Permanent contract

**ACCOUNTABLE TO**:
Admin Support Team Leader

Operations Manager
- **KEY RESPONSIBILITIES**:_

Heading
- Assisting with the recall process to enable the practice to meet its targets.
- To ensure administrative and clerical duties within the Practice are carried out within the Practice’s guidelines and policies.
- To enable the smooth registration of new patients, including meeting standards / targets
- To carry out administrative tasks relating to patient records, including scanning, filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible.
- Other work as required to meet the needs of the administration team

Scanning Duties
- Sort all incoming patient related mail.
- Action all electronic hospital correspondence adding correctly into the patient’s medical record using read codes as agreed by the clinical team.
- Scan patient related documents onto their medical record using read codes as agreed by the clinical team.
- Process econsults for pill checks and asthma reviews to support reviews.
- Add any additional information about the source of the document.
- Follow codding protocol guides, where suitable code at 1st contact to reduce GP workload.
- Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information.
- Ensure incoming letters are scanned onto the patient record within agreed timescale, achieving set KPI for the team, in a safe manor.
- Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures.
- Processing of all Out of Hours and Electronic Discharge Summary reports and other patient reports received electronically in line with agreed protocols.
- Liaise with out-of-hours provider
- Documents include aswell as the above results such as mammograms and diabetic eye screening, coding correctly to support QOF and recalls.

Recalls

Action Recalls within own area of responsibility covering areas such as, but not exhaustive
- Child Immunisations,
- Cytology,
- shingles,
- pneumococcal
- well woman.

Book appointments, send reminders and information regarding the above recall appointments. Flagging if no capacity on the system.
- Ensuring compliance with Cytology Screening programme
- Acti