Patient Administrator

2 weeks ago

Manchester, United Kingdom Beacon Medical Services Group Limited Full time

**Thank you for showing an interest in working at Beacon Medical Services Group.**

In order to attract, motivate and retain a highly talented workforce, we are putting in place a culture that weaves together the ambitions of the organisation, the aspirations of the individual and the needs of our patients.

**At Beacon we**:

- Recognise and reward an individual’s contribution through commercially competitive salaries
- Create opportunities within your career for personal contribution, development, and growth
- Work collectively as a team to strive towards our goals with the best interests of the patient always at the forefront.

At Beacon Medical Services Group we offer a large range of opportunities for employment for a vast array of personal expertise and skill sets.

**We are looking to recruit permanent full time or part time Admin Staff.**

**Wage/ Salary**:At least Minimum wage / Depending on Experience

**Admin Duties**

Working within our patient service team you will undertake:

- To agree appointment dates and times with patients over the telephone and send out appointment letters promptly.
- To respond in a friendly and timely manner to all requests for outpatient appointments from patients presenting in person or on the telephone, and other wards / departments as necessary
- To deal with patients who DNA according to the Department’s DNA policy.
- To arrange supplies ordering and replacement of stock, liaising with the clinical staff.
- To report any problems with appointments, waiting times, or other issues pertaining to the smooth running of the Department to the Service Co-ordinator.
- Responsible for the organisation and maintenance of filing systems within the department; inputting information/patient activity onto any computerised systems and ensuring accurate retrieval and distribution of information.
- To carry out administrative duties including accurate filing of notes and records, distribution of reports, collating and distributing post for the department, dealing with general correspondence, faxing, photocopying, and scanning as required.
- Report weekly waits and any other relevant information as required by the Service Co-ordinator.
- To work as a member of the service clerical team. Whilst the post holder will be based in an agreed area, they may be expected to help cover work (eg reception) within other areas of the service.

**Qualifications/ favourable Experience**
- Good attitude to work and continued learning.
- Computer literate with good working knowledge of all MS Office (Word, Excel & Outlook)
- Excellent communication skills (written & verbal)
- Ability to multi-task
- Problem solver, with the ability to think outside the box
- Experience in a similar role is preferrable but not essential
- Highly organised individual with excellent customer service & a keen eye for detail to join an expanding patient care team.

This Job will be based at Beacon HQ:
Parkway House

Palatine Road

Northenden

Manchester

M22 4DB

Please ensure this location works for yourself.

**Job Types**: Full-time, Part-time

**Salary**: From £20,500.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

COVID-19 considerations:
Facemasks worn around the building, hand sanitiser available, Common surfaces are sanitised regularly, temperature check daily

Work Location: One location

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