Patient Administrator

Join Our Team at Beacon Medical Services Group – Full-Time Administrative Staff

Location:

Beacon HQ – Parkway House, Palatine Road, Northenden, Manchester, M22 4DB

(Please ensure this location is suitable for your commute)

At Beacon Medical Services Group, we are committed to attracting, motivating, and retaining a highly talented and compassionate workforce. Our culture is built on aligning the ambitions of the organisation, the aspirations of our staff, and the needs of our patients.

We are proud to offer a dynamic and supportive environment where team collaboration, personal development, and patient-focused service are central to everything we do.

• Position: Permanent Full-Time Admin Staff

We are looking to recruit enthusiastic and highly organised individuals to join our Patient Services Team in a full-time Administrative Support role.

This is an excellent opportunity to be part of a growing healthcare organisation that values your contribution and supports your professional development

Key Responsibilities

As a member of our admin team, your duties will include but are not limited to:

• Scheduling outpatient appointments, liaising with patients over the phone, and issuing appointment letters promptly.
• Providing a friendly and efficient service to patients contacting us in person or by telephone.
• Managing patients who Did Not Attend (DNA) in line with departmental policy.
• Ordering and managing office and clinical supplies in collaboration with clinical staff.
• Reporting appointment-related issues, waiting times, or departmental concerns to the Service Co-ordinator.
• Organising and maintaining filing systems; accurately inputting data into computer systems for effective patient activity tracking.
• Handling general administrative duties such as:
• Filing patient notes and records
• Distributing clinical reports and departmental post
• Managing correspondence
• Photocopying, scanning, and faxing
• Producing weekly wait reports and other relevant metrics as required.
• Supporting other administrative functions across the service when needed (e.g., reception cover).
• Undertaking other reasonable duties as may be required in line with the nature of the role and to meet the operational needs of the business.

What We're Looking For

We welcome candidates who are:

• Customer service oriented with a keen eye for detail
• Computer literate, especially in Microsoft Office applications (Word, Excel, Outlook)
• Effective communicators, both written and verbal
• Strong multitaskers who can remain calm under pressure
• Problem solvers, able to think proactively and independently
• Team players with a can-do attitude and willingness to support across departments
• Highly organised, with excellent time management skills

Desirable: Previous experience in a healthcare or similar administrative role is beneficial but not essential – full training will be provided.

Why Join Beacon Medical Services Group?

At Beacon, we:

• Offer opportunities for personal development and growth
• Encourage a culture of teamwork and collaboration
• Ensure the patient's best interests are always our priority
• Provide supportive leadership and career progression within a thriving medical environment

Workplace Location

You will be based at:

Beacon HQ

Parkway House

Palatine Road

Northenden

Manchester

M22 4DB

Please ensure this location is convenient for your travel requirements.

How to Apply

If you are passionate about providing excellent administrative support in a patient-centred environment and want to grow your career within a progressive organisation, we would love to hear from you.

Submit your CV and a brief cover letter explaining your suitability for the role.

Beacon Medical Services Group – Shaping Careers. Supporting Patients.

Job Type: Full-time

Pay: £12.31 per hour

Benefits:

• Company pension

Experience:

• Administrative: 1 year (preferred)

Language:

• English (required)

Work Location: In person