Customer Service Attendant
14 hours ago
**Job Summary**
**Responsibilities**
- Greet customers warmly and assist them with their inquiries in a professional manner.
- Handle incoming calls and provide accurate information regarding products and services.
- Analyse customer needs to recommend appropriate solutions or products.
- Upsell additional services or products based on customer requirements.
- Maintain accurate data entry of customer interactions and transactions in the system.
- Resolve customer complaints efficiently while ensuring satisfaction.
- Collaborate with team members to improve service delivery and customer experience.
- Stay updated on product knowledge and company policies to provide informed assistance.
**Requirements**:
- Ability to analyse situations quickly and effectively, providing suitable solutions for customers.
- Experience in data entry with attention to detail is essential.
- Previous experience in a customer service role is preferred but not mandatory.
- Strong interpersonal skills with the ability to work well within a team environment.
- A positive attitude and willingness to learn new skills are essential for success in this role.
Join us as a Customer Service Attendant and contribute to creating memorable experiences for our customers
**Job Types**: Full-time, Part-time
Pay: From £12.21 per hour
Additional pay:
- Bonus scheme
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
Reference ID: customer service attendant
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