UX Researcher

1 week ago

London, United Kingdom The Economist Group LTD Full time

Introduction:
The Economist is the leading source of analysis on international business and world affairs. We deliver world-class, thought provoking content through a range of formats, from web and app, to newspapers and magazines, conferences, film and audio. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

With a growing global subscriber base and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio. We have an exciting opportunity for a Senior UX Researcher to sit within our world class Data, Research and Insights group to support the Product and Design teams in building new products and improving current experiences.

Accountabilities:

- Design, manage and lead user research studies to uncover new insights and opportunities, understand current needs and wants, and test potential design solutions before bringing them to market.
- Facilitate qualitative research sessions and set up quantitative surveys.
- Coach product designers on UX research best practices and methodologies.
- Identify insights by analysis of quantitative and qualitative data from user research, consumer research and competitor data.
- Translate insights into actionable recommendations across digital products, services and spaces, providing a continuous pipeline of data to improve the consumer and commercial customer experience.
- Collaborate with business stakeholders, designers, product managers and developers on research activities, strategy sessions, ideation, design, and testing of new concepts.
- Create communication tools, utilising the appropriate tool for the task.

Experience, skills and professional attributes:

- A passion for user research and human-centred design.
- An interest in people and cultures.
- A minimum of 5 years experience in design research or UX research roles (these should specifically be research roles, not Designer roles with a significant research element to them)
- Significant experience designing and conducting qualitative and quantitative research.
- Proven ability to analyse and synthesise findings into clearly communicated, engaging and action focussed outputs.
- Experience in moving in fast paced, agile environments
- Experience of bringing product teams on the research journey with you and ensuring that research is a team sport
- Proven ability to work effectively within multi-disciplinary and cross-departmental teams.
- Strong written, visual, and verbal communication skills and ability to present ideas confidently.
- Experience running workshops with stakeholders and consumers and of facilitating a variety of qualitative methodologies.

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