Customer Service Advisor

2 days ago

Chorley, United Kingdom National Tyres and Autocare Full time

Job no:
538818

Work type:
Full time

Site:
Chorley

Categories:
Autocentre Colleagues

**Location**:
Lancashire

Business Area:
National Tyres and Autocare

With access to industry-leading, recognised training linked to your skills and experience you’ll be given every opportunity to progress your career. You’ll be responsible for:

- Finding the right solution to suit the customer’s needs
- Quoting and booking services
- Giving clear explanations and advice
- Building lasting customer relationships by treating customers with respect
- Completing all administration to company requirements
- Contributing to the achievement of daily and weekly sales targets

To be a success in this role, you’ll need:

- Experience of delivering first class customer service
- Excellent communication skills
- A proactive approach to helping customers
- The ability to problem solve and find practical solutions for customers
- IT literate
- Experience of dealing with difficult situations whilst remaining professional, tactful and calm
- Experience of working towards and achieving targets
- Health and Safety trained
- Experience of working effectively in a team
- Ideally, you’ll also have some experience of working in an Autocentre

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

- 25% off most of our products in Halfords Retail stores and online
- Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- At least 25% colleague discount at Tredz
- Life assurance
- Uniform
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle2Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

  • Customer Service Advisor

    1 week ago

    Chorley, United Kingdom Fresh Perspective Resourcing Full time

    Are you a Customer Service Advisor looking for a fun and supportive team? Can you manage lots of information and keep clients up to date? We’ve got an exciting role with a fantastic company in the motor claims industry! So if you want to join an amazing team with progression and support, read on… Responsibilities Managing a varied caseload of motor...

  • Customer Service and Sales Advisor

    4 days ago

    Chorley, United Kingdom Red Dot Search UK Limited Full time

    Customer Service & Sales Opportunity - **Weekly Bonuses.** Are you great with customers and have a knack for upselling? This role offers a fantastic opportunity to use your **Customer Service** and **Sales** skills to boost your career and earn amazing bonuses! **What's in it for you - Customer Service and Sales Advisor?** - **Weekly pay** plus bonuses...

  • Dhs Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    6 days ago

    Chorley, United Kingdom City Plumbing Full time

    Are you an experienced Customer Service representative or just enjoy making sure a customer's journey is the best it can be?If sowe need you! We are on the lookout for a couple of customer service superstars to join our team. **A busy and fast paced business with great benefits, and plenty of opportunities for career progression - join us today and share our...

  • Customer Service Advisor

    4 days ago

    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a CUSTOMER SERVICE ADVISOR role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. **Main/key Responsibilities**: - Dealing with different Customer queries every day. - Demonstrate high quality customer...

  • Customer Service Advisor

    1 week ago

    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a Customer Service Advisor role! This position is based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. **Main/key Responsibilities**: - Dealing with different Customer queries every day. - Demonstrate high quality...

  • Customer Service Advisor

    4 days ago

    Chorley, United Kingdom The Best Connection Employment Group Full time

    The Best Connection has an exciting opportunity for a Customer Service Advisor role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. **Main/key Responsibilities**: - Dealing with different Customer queries every day. - Demonstrate high quality customer...

  • DHS Customer Service Advisor

    2 weeks ago

    Chorley, Lancashire, United Kingdom City Plumbing Supplies Full time £18,000 - £25,000 per year

    As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way Our Customer...

  • Dhs Customer Service Advisor

    4 days ago

    Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom JOB commercial Full time

    Here at JOB Consultancy, we are recruiting for a Customer Service Advisor to work for one of our clients based in Chorley. The hours of work are Monday - Friday between the hours of 8:00 am - 18:00 pm. With a salary of up between £21,000 - £25,000 negotiable. **Key Responsibilities will include**: - Make and receive calls from referred customers who...