Account Handler

**NOW HIRING**

We’re an exciting new business that’s growing - fast

To support our ambition, we are looking for a motivated individual to join our experienced, energised team.

We are not your typical insurance broker.

At Prosura we specialise in Business & Lifestyle Insurance. We have an employee-first culture and are committed to creating an excellent working environment.

Our office, which is freshly refurbished and boasts the latest broking technology, is easy to get to, just off Jct 40 of the M1.

**Account Handler/SME Broker - Office Based -- £23-£28k**

Role:

- Previous Acturis experience preferred but not essential.
- Ensure accuracy, efficiency and professionalism when dealing with both clients and insurers and conducting related administration work:

- New business
- Renewals
- Mid Term Adjustments
- Claims
- Queries
- Premium financing arrangements
- Ensure all business activity fully complies with FCA regulations and company procedures.
- Handle any complaints in accordance with regulation, the Company’s Conduct Policy and Guide to Best Practice.
- Conduct learning, training and assessment exercises in line with our T&C scheme. Identify further areas for development as required.
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
- Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost effective cover.
- Support the Account Executive with duties where required.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ossett, WF5 9TJ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Insurance: 1 year (required)

Work Location: In person