Business Support

2 weeks ago

Hounslow, United Kingdom City Pro Transport Car Ltd Full time

**Job Overview**

**Key Responsibilities**
- **Operational Management**: Oversee daily operations to ensure the smooth functioning of taxi services.
- **Client Relations**: Manage client communications, scheduling, and bookings for optimal client experience from inquiry to follow-up.
- **Financial Oversight**: Handle invoicing, payments, and basic financial tracking; work closely with accounting for accurate financial management.
- **Event Coordination**: Organize and execute workshops, seminars, and webinars; manage logistics, promotion, and client communications.
- **Project Management**: Oversee ongoing business development projects to ensure timely delivery and alignment with business goals.
- **Performance Analysis**: Track KPIs to drive data-informed strategies for improved business operations and client satisfaction.
- **Reporting**: Prepare and deliver regular performance and operational reports to the Director, with actionable insights for improvement.

**Person Specification**

**Essential Criteria**
- **Qualifications**: Relevant degree in Business Administration, Management, or a related field.
- **Experience**: Demonstrated experience in business support, office management, or a similar role, preferably in the transport or taxi sector.
- **Communication Skills**: Strong written and verbal communication skills with the ability to manage client relationships effectively.
- **Organizational Skills**: Ability to prioritize and manage multiple tasks with attention to detail.
- **Financial Competence**: Proficiency in basic financial management, including invoicing and record-keeping.
- **Problem-Solving Ability**: Proactive approach to identifying and solving operational issues.
- **Digital Literacy**: Proficiency in office software and digital platforms, with a willingness to learn new systems as needed.

**Desirable Criteria**
- **Industry Experience**: Previous experience in transportation, logistics, or taxi operations.
- **Analytical Skills**: Strong ability to interpret data and develop insights to support business improvements.
- **Project Management Skills**: Experience in overseeing projects, from planning to completion, ensuring alignment with organizational goals.

**Why Join City Pro Transport Car Ltd?**

City Pro Transport Car Ltd offers an excellent opportunity to contribute to a growing taxi operation while developing your career in a dynamic work environment. You’ll have the chance to directly impact the quality of our service and customer satisfaction while gaining valuable experience in business management.

**Benefits**:

- Competitive salary based on experience
- Opportunities for professional development
- Supportive and collaborative work environment

Pay: From £39,000.00 per year

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hounslow: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Diploma of Higher Education (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

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