Sales Support Administrator

2 days ago

StocktononTees, United Kingdom UKinsuranceNET Full time

Are you looking to kick start your career in an office? Do you have previous experience in a customer service role either in retail or hospitality? If so, this could be the role for you.

We are looking for a Sales Support Administrator to join our team. No experience is necessary as full training will be provided. The only requirement is that you will have excellent communication and customer service skills.

The role provides day to day support to the sales team. The main duties are providing administrative support to the department, ensuring that leads are maximised and distributed between the sales team.

**The Role**
- Contacting customers through online review platforms and feedback both positive and negative responses appropriately
- Provide administrative support to the sales team and sales manager
- Answer overflow calls and distribute to the relevant department
- Assist with remarketing and direct mailing on marketing campaigns
- Used to exceeding customer expectations
- Excellent attention to detail
- Able to prioritise and organise own workload
- Professional and friendly phone manner
- Team player

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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