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Administrator

2 weeks ago

Runcorn, United Kingdom Clearway Group Full time

**Administrator**

Location: Runcorn

**Purpose of the Role**

To support company operations by providing administrative support to General Manager and Operations Manager. Maintaining office systems and aiding the wider company including accounts and engineering.

**Key Responsibilities**

Responsibilities include but are not limited to:

- To liaise with customers, engineers and end users for the maintenance and installation of CCTV Towers - help desk support services.
- To support the administration services to the engineers and customers.
- To maintain single central records and process documents to ensure intercompany charging.
- Manage and maintain a process and document control.
- The provision of Risk Assessments for installation and site access as required by the customers, and any other site requirements for engineers on a customer's site.
- Maintenance of the certification and authorisations needed for the service and maintenance team on customer's site.
- Update and maintain the company legal register of documents in use.
- Update and maintain process documents.
- Manage and maintain the introduction of ISO with the assistance of the Health & Safety Manager.
- Periodic testing of the electrical goods within the building PAT Testing for Warrington.
- Maintain training records for team members.
- Support engineering teams, when appropriate or requested.
- Advise and propose suggestions for company improvements.
- Be a major contributor to the operation of the company.

**Key Skills and Experience**
- Good written & verbal communication skills
- Commercial awareness.
- Hands on with a willingness to assist with any requirement of the company for any department should it be required.
- Capable of maintaining relevant paperwork and checking site requirement needs through the service teams.
- Willing and capable of learning new skills.
- Capable of working on their own initiative and seeking support if necessary.
- Positive customer relations to ensure business relationships are maintained and developed.

**Qualifications and Training**
- Computer literate, with good knowledge of Microsoft Office

**Personal **Qualities**
- Positive & amenable attitude - willing and capable of dealing with issues and queries in a positive, clear and transparent manner.
- Confident & competent person capable of interacting with the engineering teams - must be capable of providing the required support.
- Must have good attention to detail.
- Punctual and reliable.