Restaurant Team Leader/ Supervisor
1 week ago
**The Morecambe Hotel are looking for a Shift Manager to join our Team.**
**Your role would be to assistant our General Manager in all areas of staff management including: Recruitment, maintenance and improvement of all standards and performance, disciplinary, rotas and for working within staff budgets. To organise and oversee daily operations of our Hotel and Restaurant. Coordinating guest bookings and staff, helping people reach their full potential.**
**As a Shift Manager you must always be focused on ensuring excellent customer experience. You should be a leader and problem solver, excellent communication and organisational skills are vital.**
**Responsibilities**
- **Hire qualified personnel according to standards**:
- **Be a key face of the Morecambe Hotel, welcoming guests with a strong focus on guest enjoyment alongside maximising sales.**:
- **Organise and coordinate operations to maintain maximum efficiency**:
- **Supervise and evaluate staff identifying staff training needs and the implementation of such.**:
- **Ensure supplies and equipment are adequate in quantity and quality**:
- **Assist with creating and developing restaurant and bar menus. Providing constant feedback and initiatives to continue to drive sales.**:
- **Handle customer complaints when necessary**:
- **Enforce adherence to regulations and quality standards**:
- **Ensure all records are kept properly and consistently**:
- **Review and prepare reports for senior management**
**Requirements**:
- **Proven experience in Hospitality Management**:
- **Preferably hold a Personal licence (although not essential as this can be obtained)**:
- **Hands-on experience in customer service or sales**:
- **Solid understanding of hospitality procedures and best practices**:
- **Knowledge of quality standards**:
- **Excellent organisational and leadership skills**:
- **Outstanding communication (verbal and written) and interpersonal skills**:
- **Problem-solving aptitude**
**Job Types: Part time, Permanent**
**Job Types**: Full-time, Permanent, Fixed term contract
**Salary**: From £11.00 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
Work Location: In person
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