Hotel Receptionist

1 week ago


St Austell, United Kingdom The Cornwall Hotel Spa & Estate Full time

**We are currently recruiting for a Hotel Receptionist - We are offering 24 hours per week.**

Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey which is why we are looking for a dedicated, friendly, motivated & passionate individual to join our reception team to welcome and look after our guests.

Being pro-active with the ability to think outside of the box and to be able to confidently up sell are essential qualities to this role.

A good local knowledge to help guests by providing information on local attractions and events, booking tickets, taxi's and restaurants will be helpful.

Good attention to detail, whilst focusing on customer care with an excellent work ethic are essential qualities as you will be processing guest’s bills and payments.

Opera, Premier and outlook systems experience is desirable but not essential as training will be given.

**General Duties Include**:

- Early & Late Hotel Reception shifts across seven days
- Checking guests in and out
- Daily banking
- Answering the phone
- Administration duties
- Dealing with guest queries
- Keeping the reception clean and tidy
- Going above and beyond to wow our guest and deliver a high level of customer service
- Working as a team to enhance the guest journey

**About the Cornwall Hotel, Spa & Estate**

Dating back to the 1800's, the historic White House, rambling estate and Victorian walled garden were sympathetically renovated to reopen in 2010 as a stunning Hotel.

Preserving much of the character and original features, today’s Cornwall Hotel & Spa is one of the county’s top accommodation providers, featuring a modern hotel extension and impressive spa in the converted stone barn.

Facilities include 65 hotel rooms, 22 self-catering woodland lodges, restaurant, bar, Laura Ashley tearoom, gym and spa with indoor pool. Popular with families and couples, the Hotel offers an escape from the demands of everyday life in a tranquil 43-acre countryside setting.

As a member of Team Cornwall, you play a key role in giving guests and visitors an exceptional experience, resulting in delighted customers, positive reviews and repeat visits.

**What’s in it for you?**
- Meals on duty
- On-site parking
- Enhanced holiday entitlement
- Uniform provided
- NEST pension
- Flexible schedule
- Discounted spa and gym membership
- Discount on treatments and dining
- Staff and friends/family accommodation rates
- Staff referral scheme

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


  • Hotel Receptionist

    2 weeks ago


    St. Austell, United Kingdom The Cornwall Hotel Spa & Estate Full time

    **We are currently recruiting for a Hotel Receptionist - We are offering 24 hours per week.** Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey which is why we are looking for a dedicated, friendly, motivated & passionate individual to join our reception team to welcome and look after...

  • Receptionist

    2 weeks ago


    St. Austell, United Kingdom Carlyon Bay Hotel Full time

    **Receptionist** **Salary**:£24960 per Annum** **Hotel: Carlyon Bay Hotel** **Deadline to apply: Saturday 8th February** **Hours per week: 40 hours per week - fully flexible 5 days a week including working both days of the weekends - 8 hrs a day - shifts will be a combination of early mornings 730am - 330pm and working late evenings 2pm - 10pm** As a...

  • Hotel Receptionist

    1 week ago


    St. Andrews, United Kingdom Ardgowan Hotel Full time

    Job Summary: We are seeking an enthusiastic and customer focused individual to become part of the Ardgowan Hotel Team here in St Andrews. This role would suit an individual who enjoys diversity in their work and who has had experience in multiple departments of a hotel previously. The hours of work will be 40 hours and anymore hours worked will be paid at...


  • St. Andrews, United Kingdom Hotel Du Vin Full time

    Receptionist, Hotel du Vin St Andrews £11 per hour and 13th month retention bonus. 40h per week permanent contract. We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a...


  • St. Andrews, United Kingdom Hotel Du Vin Full time

    Receptionist - Hotel Du Vin £10/hour = 30 h minimum per week Permanent position St Andrews We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du...

  • Hotel Receptionist

    1 week ago


    Bury St. Edmunds, United Kingdom Angel Hotel Full time

    We are looking for a receptionist to provide a high standard of service to our customers. Previous experience within hotels is essential as well as a professional attitude and passion for the hospitality industry. - To handle guests requests appropriately & efficiently - To welcome guests to the hotel in a friendly and polite manner. - To take charge of all...

  • Receptionist

    9 hours ago


    St. Austell, United Kingdom Carlyon Bay Full time

    As a Hotel Receptionist, you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible...


  • St. Andrews, United Kingdom Hotel Du Vin Full time

    OTE up to £10.80 (including Loyalty), 40 Hours Permanent Contract St Andrews We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. You must...


  • Lytham St. Annes, United Kingdom The Dalmeny Resort Hotel Full time

    The Dalmeny Resort Hotel is currently seeking a Hotel Receptionist/Reservationist. The Hotel Receptionist/Reservationist is to be guest focused and treat guests with due care and attention to anticipates the guests’ needs. They will be responsible for the day to day running of reception and reservations, in line with the standard operating...


  • Lytham St. Annes, United Kingdom The Dalmeny Resort Hotel Full time

    The Dalmeny Resort Hotel is currently seeking a Hotel Receptionist/Reservationist. The Hotel Receptionist/Reservationist is to be guest focused and treat guests with due care and attention to anticipates the guests’ needs. They will be responsible for the day to day running of reception and reservations, in line with the standard operating...