Hotel Receptionist

1 week ago

Glasgow, United Kingdom The Willow Hotel Full time

The main role of the Receptionist is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls.
- Polite and courteous
- Ability to work under pressure
- Multitasking
- Experience of working with Microsoft Office Packages (Excel, Word etc)
- Excellent Self-Presentation
- Have the ability to deal with guest queries/complaints in a polite and efficient manner, to ensure any issues are resolved immediately.
- Have the ability to work alone, and as part of a team
- Ability to work weekends and overtime to cover, when necessary.
- Excellent telephone manner

**Job Types**: Permanent, Part-time, Full-time
Part-time hours: 14 - 25 per week

**Salary**: Up to £10.42 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Every weekend
- Monday to Friday
- Overtime
- Weekend availability
- Weekends only

Ability to commute/relocate:

- Glasgow, G3 6TX: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)
- Complaint handling: 1 year (required)
- Microsoft Excel: 1 year (required)
- Hotel: 1 year (required)

Work Location: In person

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