Hotel Receptionist

5 days ago

Glasgow, United Kingdom The Clyde Hotel Full time

An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street. Full time and Part time roles available on a permanent basis.

As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering attentive customer focused service, understand company standards and enjoy working as part of a successful team. Your responsibilities will also include, but not limited to:

- Check guests in and out, issue keys & provide guests with information as necessary
- Maximising revenue through upsells and room sales
- Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents
- Dealing with Guest complaints, providing solutions & escalating to management where necessary
- Liaise with Management, Housekeeping and Maintenance

You must have:

- Good communications skills, speaking clearly, and being comfortable in a front facing role
- Have good writing and IT skills
- Be polite, professional, presentable, calm and well organised always
- Passion for delivering exceptional guest services
- Courteous and pleasant attitude towards guests and other team members
- Patience and good listening skills
- Conflict resolution experience
- Good telephone manner and IT Skills
- Ability to work under pressure and able to multitask
- Good attention to detail
- Ability to take initiative and a practical approach to problem solving
- Good time management and organisational skills
- Ability to work as part of a team

**Job Types**: Full-time, Part-time
Part-time hours: 24-40 per week

**Salary**: £9.00-£10.00 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
All staff are required to wear a face mask and will be required to sanitize public surface areas regularly.

**Experience**:

- Receptionist: 2 years (preferred)
- Hotel Receptionist: 1 year (preferred)
- Hotel & Accommodations Guest Services Staff: 1 year (preferred)

  • Hotel Receptionist

    1 week ago

    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    2 weeks ago

    Glasgow, United Kingdom Argyll Hotel Full time

    Job Description Hotel Receptionist Required Experience essential Full Time Vacancy 30-40 hours per week Hotel Experience Essential **Job Type**: Full Time **Job Types**: Full-time, Permanent **Job Types**: Full-time, Permanent **Job Types**: Full-time, Permanent Pay: £12.21 per hour Expected hours: 40 per week Schedule: - 8 hour shift Work...

  • Hotel Receptionist

    2 weeks ago

    Glasgow, United Kingdom Clifton Hotel Glasgow Full time

    ** PLEASE NOTE, THIS VACANCY REQUIRES ALL APPLICANTS TO APPLY IN PERSON (CLIFTON HOTEL, 26-27 BUCKINGHAM TERRACE, GLASGOW, G12 8ED). ALL OTHER APPLICATIONS WILL BE IGNORED ** The Clifton Hotel Glasgow is seeking a Hotel Receptionist to join our friendly Front of House team in our small guest house in the Westend of Glasgow. We are looking for someone who...

  • Hotel Receptionist

    20 hours ago

    Glasgow, United Kingdom Clifton Hotel Glasgow Full time

    ** PLEASE NOTE, THIS VACANCY REQUIRES ALL APPLICANTS TO APPLY IN PERSON (CLIFTON HOTEL, 26-27 BUCKINGHAM TERRACE, GLASGOW, G12 8ED). ALL OTHER APPLICATIONS WILL BE IGNORED ** The Clifton Hotel Glasgow is seeking a Hotel Receptionist to join our friendly Front of House team in our small guest house in the Westend of Glasgow. We are looking for someone who...

  • Hotel Receptionist

    5 days ago

    Glasgow, United Kingdom Best Western Garfield House Hotel Full time

    The Garfield House Hotel is a family-owned hotel with a contemporary Bar & Grill and terrace, several function suites, and 47 boutique bedrooms. The role of receptionist includes, but is not limited to: - Completing check-in and check out procedures - Allocating bedrooms and cutting keys - Preparing bills and taking payments - Answering general enquiries...

  • Hotel Receptionist

    1 week ago

    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    2 weeks ago

    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    1 week ago

    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    2 weeks ago

    Glasgow, United Kingdom Crowne Plaza Hotel Full time

    **THE ROLE** As a Receptionist at the Hotel, you’ll be delivering attentive customer focused service to our Guests, understand brand standards and enjoy working as part of a successful team. Please note this role involves both weekend work and ability to work early shifts & late shifts **WHAT’S IN A DAY’S WORK?** - Top quality Customer service -...

  • Hotel Receptionist

    20 hours ago

    Glasgow, United Kingdom The Brunswick Hotel Full time

    The Brunswick Hotel in the Merchant City is looking for a hotel receptionist to join our team. We require someone who is fully flexible. The working hours would be between 9am-9pm. The salary is tbc. Duties Include: - To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service...