Medical Receptionist
1 week ago
**Job Overview**
**Hours**
Thursday 8am - 2pm
Friday 8am - 6pm
**Total - 15 hours per week**
**This job is fast paced and requires a degree of computer skill to use the various programmes used in the practice. Hours are unfortunately unable to be amended due to gaps in our rota.**
**Duties**
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling, confirmations, and cancellations effectively.
- Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members.
- Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
- Process patient information and insurance details accurately.
- Handle payment inquiries and assist with payment processing as required.
- Support medical staff by preparing necessary documentation for patient visits.
- Keep the reception area tidy and organised, ensuring a welcoming environment for patients.
**Experience**
- Previous experience in an office or administrative role is preferred, particularly within a healthcare setting.
- Strong organisational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact professionally with patients and colleagues.
- Proficiency in using office software and EMIS Web is advantageous.
- Ability to work well under pressure while maintaining a calm demeanour in a busy environment.
**Job Type**: Part-time
Pay: From £12.21 per hour
**Benefits**:
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free fitness classes
- Free parking
- On-site parking
- Sick pay
- Transport links
Application question(s):
**Experience**:
- Receptionist: 1 year (required)
- Administrative: 1 year (required)
Work Location: In person
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