Medical Receptionist

2 weeks ago


Blackpool, United Kingdom Highfield Surgery Full time

Medical receptionists are a key role within our surgery, acting as the first point of contact for patients, visitors and healthcare professionals. The role involves a variety of administrative tasks aimed at ensuring the smooth and efficient operation of the surgery. You will be responsible for providing excellent customer service, managing appointments, handling patient enquiries and maintaining accurate patient records. Key responsibilities - Greet patients and visitors in a friendly and professional manner - Answer phone calls promptly, providing assistance and resolving patient enquiries - Schedule and manage appointments both face-to-face and over the phone.
- Assist patients with registration, prescription requests and other administrative needs. - Ensure the reception area is tidy, welcoming and fully stocked with relevant forms and literature. - Maintain confidentiality of all patient records and medical information in accordance with GDPR and practice policies



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