Student Administrator

2 weeks ago


Nottingham, United Kingdom LD Training Services Full time

We are looking for a Student Administrator with previous experience into HE Education student support team.

**Job Purpose and Scope**:

- To assist Student Engagement Officer in pre and post admission student IAG
- To populate and maintain accurate student records and fill in any gaps
- To deliver administrative support with efficiency
- Ensure availability of accurate student records
- Supervise housekeeping of the premises
- To maintain attendance records and co-ordinate with students regarding absences

**Key Responsibilities**:

- 1st point of contact for enquiries from all mediums (such as: Phone, online & walk-ins) - record all enquiries.
- Answer incoming landline and office mobile calls, check texts and WhatsApp messages and responding / forwarding accordingly.
- Provide relevant customer service as the face of the organisation.
- Communicate with students to request information or to provide them any updates where relevant and log information.
- Ensure support in the implementation of the University’s Access and Participation plan.
- Supporting students throughout the learner’s journey.
- Ensuring that student records are readily available as and when needed.
- Ensure student attendance is regularly and accurately recorded.
- Book appointment with students.
- Collect student documents and file as appropriate.
- Provide support to Health & Safety officer by maintaining, incident and accident report book, fire drill records & fire alarm testing records.
- Ensure that all relevant day to day printable templates are readily available.
- Providing hospitality and courtesy to all visitors (including students where relevant), such as offering hot & cold drinks and snacks.
- Provide Student counselling for admissions.
- To ensure restock of all vending machines.
- Any other relevant task assigned by the line manager.
- Comply with all **GDPR** regulations while engaging with student data.
- Abide by all departmental and company policies and procedures.
- **Available to work over the weekend during the times of meeting deadlines of admissions tasks.**

**Qualification**:GCSE

**Professional Experience **:Ideally, previous experience of working in an education sector and/or training provider into Student support department.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£19,000.00 per year

Schedule:

- Weekend availability
Ability to commute/relocate:

- Nottingham NG5 1EB: reliably commute or plan to relocate before starting work (required)
**Experience**:

- Administrative: 1 year (required)
Work remotely:

- No



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