Care Coordinator

2 days ago

Croydon, United Kingdom Classic 10 Ltd Full time

Create and maintain care rotas, ensuring all shifts are covered in allocated packages
- Assist colleagues within the team as and when necessary to ensure the smooth running of their packages.
- Provide excellent levels of customer service including weekly client courtesy calls, client visits and dealing with any queries or concerns.
- Handle any non-clinical complaints/incidents by conducting investigations
- Assist the Clinical Department with any safeguarding investigations or clinical complaints
- Attending monthly client visits and other professional meetings as required.
- Produce monthly reports for clients and the management team.
- Complete relevant administrative duties such as updating the CRM system.
- Uphold the fundamental CQC standards of care at all times.
- Update NHS CCG’s and other health professionals monthly with the progress of packages.

Pay: Up to £35,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- care: 3 years (preferred)
- complex: 1 year (preferred)
- care coordinator: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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