Adult Learning Internal Quality Assurer

**Who we are?**

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with. Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.

**Who are we looking for?**

TCHC is looking for an experienced Internal Quality Assurer (IQA) who will, working alongside existing IQA staff, support the TCHC Group delivery to ensure that Learning Coaches/Tutors are working to the highest of standards and meeting all the requirements to successfully achieve their learners on programme.

Travel is essential for this role.

We are looking to recruit

**Job Title: Adult Skills including Apprenticeships Internal Quality Assurer**

**Location**:Hybrid-Watford & Remote

Travel across the East of England and other areas as required

**Working Hours**:
8.30 am to 5.00 pm OR 9:00am to 5:30pm

1-hour lunch

Monday to Friday

37.5 hours per week

**Salary Band**:26k to 33k

**What are we looking for?**

**Qualifications**:

- Assessor qualification at Level 3 or above
- Qualified to PTLLS/ CTLLS (or equivalent)
- IQA qualification
- Level 2 Functional Skills qualifications or equivalent in English and maths

**Main Tasks & Responsibilities**

Key Objectives would be to:
Work with the Curriculum and Quality Manager to ensure the Quality Assurance (QA) strategy is fully implemented across the TCHC Group in terms of, but not restricted to; IQA Sample Planning, Standardisation, Observations of Teaching, Learning and Assessment, Site Support Visits, Coaching, CPD and Customer Service Calls.

As an IQA you are required to carry out the following duties in the context of TCHC’s policies and practices, particularly Safeguarding, Prevent, Equality and Diversity, Health and Safety and Data Protection:
Monitoring and Continual Improvement
- Undertake regular CPD and record it using company documents.
- Visit Learning Coaches in workplaces to conduct quality assurance checks and provide advice and suggestion for improvement.
- Undertake qualifications where suitable as part of your own learning and development.
- Check Schemes of Works as required.
- Work with teaching staff to ensure learners complete timely.
- Prepare teaching staff risk bandings in line with company requirements.
- Attend any training and meetings as required including external events.
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
- Carry out compliance checks on learner reviews and other vital documentation relating to the learner journey.
- Ensure that quality cycles are followed.
- Take responsibility for ensuring that the centres make progress towards agreed tasks set in the quality improvement plan.
- Contribute to the company self-assessment process.
- Participate in audits and deep dives as required.
- Review support provided to learners with an EHCP to work with teams to ensure the learner receives the best possible experience.
- Work with key stakeholders to monitor learner progress and intervene where there is cause for concern.

Sampling
- Carry out customer service calls to learners and employers to gain feedback on the quality of education they receive.
- Maintain IQA Sampling Plans to cover all qualifications and teaching staff.
- Carry out regular summative and formative sampling as required.

Support
- Provide teaching staff with recorded support based on their training needs.

Observations
- Carry out Observations of teaching, learning and assessment as required and keep tracking systems updated.
- Ensure observation development plan tasks are completed timely.
- Work closely with centre teams to encourage and challenge them to improve over time.
- Promote peer to peer observations where possible.

Standardisations
- Book standardisations according to the standardisation planner, well in advance of the meetings.
- Prepare standardisation agendas and send out at least 1 week prior to the meeting.
- Chair standardisation meetings and