Lettings Office Coordinator

1 week ago

Hove, United Kingdom Brand Vaughan Full time

Our well established business is growing and we are looking for a Lettings Office Coordinator to join our team Brand Vaughan are the largest letting agent in the city, built upon the highest standards of customer service and delivering outstanding results for our clients.

This is a rare opportunity to join our extremely busy and fast based team in central Hove and offers a fantastic stepping stone into the industry. You'll need to be highly organised, able to work well in a dynamic and energetic environment and understand the importance of working within a team.

**Location** - Hove
**Hours**:

- Monday - Friday, 8:45am-6pm, alternate Saturdays 9am - 3pm.

**Benefits**
We’re proud to offer;
- An attractive salary and commission package
- Uncapped commission & performance bonuses
- Loyalty days for length of service
- Day off for your birthday
- Company socials
- That all important pension scheme to save for your retirement
- ARLA/Propertymark qualifications funded by us
- Modern offices, technology and refreshment facilities
- Health assured app for all your wellbeing needs

**Role Summary**
- Registering Tenants and book in viewings
- Organising a busy team diary and preparing keys for appointments
- Servicing inbound calls and enquiries
- Listening to potential tenants requirements and finding them their ideal next home
- Contribution and awareness of KPIs & targets
- Window cards and branch material to be managed and rotated weekly
- General business for organic business growth
- All pre & post follow up for appointments conducted, consisting of confirmation calls and feedback
- **Person Specification**

We're looking for someone that is a good fit for us, but we also want to be a good fit for you To join our family, you'll need to be;
- Wanting to join a successful and growing business
- An excellent communicator, with customer service central to everything you do
- Looking for a challenging role that moves at a fast pace: no two days will ever be the same
- Have a natural selling ability
- Have a natural flair for and enjoy dealing with people and, always looks to provide the best customer service
- Articulate with strong negotiating skills

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