Receptionist/administrator

1 week ago


Sale, United Kingdom Firsway Health Centre Full time

**Job description**

**Firsway Health Centre**

**Job Description: Patient Co-ordinator**

**Responsible to: Practice Manager**

**Reports to: Patient Services Manager**
**Full Time 37.5 hours weekly (Salary £24,180)**

**Start Date to be confirmed : As soon as possible.**

**Monday - Friday shift pattern of mix 9am-5pm, 8am-4pm and 10.30am-6.30pm, very occasionally Thursday 6.30-8pm to cover late night.**

**Benefits**:

- 25 Days holiday allowance plus bank holidays off, an extra 2 days for 2 year service, an extra 3 days for 5 year service.
- Salary increases after service.
- Birthday Day off
- Vouchers for recognition of service
- Staff Employee of the Month
- Blue Light Discount service
- Free Flu Vaccinations
- Free onsite staff car park
- Summer and Christmas Events
- Monthly closures for Training
- Monthly 1:1 with your line manager

**Job Summary**

**To provide a friendly and welcoming reception service to all patients, staff and visitors to the Health Centre and to deal with all enquiries/tasks in a competent and thorough manner.**

**Duties**
- Answering telephone calls in a very busy environment, we experience a high volume of calls into the practice daily approx. 400 daily.
- Greeting patients and visitors to the Health Centre in a polite and courteous manner
- Dealing with all requests from patients, staff and health care professionals
- To be able to use the appointment systems (EMIS, Patient Triage, AccuRx, Docman10, TeamsNet) confidently and to book, cancel and re-schedule appointments
- Updating patient details on the clinical system
- Making sure the appointment system runs smoothly
- Chasing, when necessary. Follow-up appointments with patients for local hospitals
- Checking in samples correctly for Health Care Assistants following required protocol
- Liaising with local pharmacies and dealing with queries
- Filing letters for collection and typing letters to patients including scanning clinical letters to Docman10
- Giving out result comments from GPs
- Making sure that medical rooms are stocked with essential supplies needed for daily surgery and having a good knowledge of where stock is kept
- Arranging and changing clinic appointments with patients
- Documenting contacts with patients in the clinical system
- Any other duties deemed commensurate with the job grade.

**Key competencies**
- Good verbal and written communication skills
- Professional and friendly personal presentation
- Customer service orientation
- Information management
- Organising and planning
- Attention to detail
- Initiative
- Reliability

**Job Types**: Full-time, Permanent

Pay: £24,180.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 31/07/2025
Reference ID: Firsway Health Centre


  • Weekend Receptionist

    20 hours ago


    Sale, United Kingdom Gascoigne Halman Full time

    **Weekend Receptionist** **Hours: Saturday 9am to 4.30pm and ad-hoc hours as required to be agreed on a mutual basis.** **Key responsibilities of a Weekend Receptionist**: As a Receptionist within our busy office you will be the first point of contact for people coming into the office. A**friendly** and **professional** manner is required, combined with...

  • Receptionist

    5 days ago


    Sale, United Kingdom Normanhurst Hotel Full time

    **Overview** **Responsibilities** - Greet and welcome visitors in a polite and professional manner. - Answer and direct phone calls using excellent phone etiquette. **Qualifications** - Previous experience in a receptionist is preferred but not essential. - Basic knowledge of computer. - A friendly disposition with a customer-focused approach to service...

  • Dental Receptionist

    23 hours ago


    Sale, United Kingdom DCO Dental Group - Sale Full time

    DCO Dental Group - Sale is looking to hire a **full time dental receptionist** to join our team. **The role as a receptionist**: - Meeting and greeting patients, providing a great first impression!! - Booking and amending appointments, answering the phone, updating patient records - Supporting the Head Receptionist, Practice Manager and clinical team with...

  • Receptionist

    2 weeks ago


    Sale, United Kingdom Bupa Dental Care Full time

    **Receptionist - Sale** **Full time** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. As a Receptionist you’ll benefit from an experienced...


  • Sale, United Kingdom Brandon James Ltd Full time

    **Assistant Administrator** Assistant Administrator required to join a highly respected and rapidly growing construction consultancy based in their Manchester office. **The Company** The successful administrator will join a leading consultancy at an exciting time of growth, and support three separate divisions with general administrative tasks. The...

  • Receptionist

    3 days ago


    Sale Moor, United Kingdom Bupa Dental Care Full time

    **Receptionist - Sale Moor** **Full time** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. As a Dental Receptionist you’ll benefit from an...


  • Sale, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...


  • Sale, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...


  • Sale, United Kingdom Medivet Full time

    This is an opportunity to make a real difference to every pet and every client - yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you’ll be handling payments, processing repeat prescription requests and managing appointments. You’ll need to be organised,...


  • Sale, Trafford, United Kingdom The Fragrance Shop Full time £20,000 - £30,000 per year

    LocationTrafford ParkJob type:PermanentJob ref:007742Published:about 3 hours agoWe're the UK's leading Independent Fragrance distributor of the most sought-after brands across premium, celebrity and lifestyle fragrances are we're recruiting for a Receptionist and Office Assistant to the join the team at our Fragrance Quarters, located at Trafford Park,...