Cloud Analyst

Gerrard White are currently working with one of the largest and most acquisitive personal lines insurers in the UK, and they are looking for a specialist Microsoft 365 Cloud Analyst to join their team

Accountable for the support and development of our messaging estates both in the cloud and on-premises
- Accountable for the support of the infrastructure across the group
- Work with the Architecture team to deliver strategic roadmaps
- Assist on acquisitional workstreams where necessary
- Ensure that Security considerations are embedded in all work undertaken
- To work with 3rd party support services as required
- To deliver technical designs to remediate against identified problems
- Provide design authority expertise to ensure that solutions are fit for purpose and delivered to an agreed

standard.
- To work with NOC to ensure all aspects of the infrastructure and are actively monitored
- To ensure regular health checks and appropriate patching is carried out
- To ensure right level of documentation is created, available and maintained for the environment
- To ensure that that all backup services for the group are appropriate and maintained accordingly
- To continue to develop the groups technical capabilities through the use of existing and emerging technologies
- The ability to learn new technology and to also share that knowledge with others
- Excellent understanding of the commercial and business impact of IT outages with the business
- Carry out performance/capacity planning for the IT Infrastructure

**Key Competencies**:

- Experience of Technical problem solving from a complex environment
- The ability to automate what are traditionally iterative manual tasks
- Excellent problem management skills.
- Strong prioritization skills
- Solutions driven
- Passion for technology
- Excellent communication skills, both written and verbal
- Ability to manage multiple streams of work under pressure
- High levels of tenacity and ownership
- Team player
- Understanding of all relevant security standards

**Essential**
- Exchange Online / Exchange On-Premises 2013/2016/2019
- Mimecast Administration / Troubleshooting
- Microsoft Teams
- Azure AD
- M365 Apps
- Windows AD inc Powershell
- MDM using Microsoft InTune / Workspace ONE
- MS Windows Server 2012-2019

**Desirable**
- Microsoft Azure
- M365 Tenant Migrations
- ARM Templates, Terraform, Kubernetes, Docker
- Other cloud platform experience e.g. AWS, GCP, AWS
- Cisco Networking, Nexus, Switching, Routing, VLAN config
- Backup technologies including Rubrik
- Hyper Converged Data Centre experience
- CheckPoint Firewalls
- Citrix Netscaler Gateways
- Storage Area Networks
- Compliance and Security Technologies
- Modern monitoring platform knowledge
- Professional qualifications that support your experience (AZ-900)
- Excellent knowledge of the ITIL framework

They are very flexible with hybrid working, and would only ask that you came into their lovely offices in the heart of Tunbridge Wells a couple of times a week.

If you feel you could be the right fit for this role, reach out now