Homeless Prevention Coordinator

Opening Summary:
Solihull Youth Hub is seeking an enthusiastic person to join our Youth Hub Team to meet the requirements of providing a single point of access for all young people aged 16 to 24, who are homeless or at risk of homelessness and to meet the demands Homelessness Reduction Act.

This role requires the post holder to provide effective homelessness & housing advice, and assistance to prevent and resolve the homelessness of young people that approach our service. You will need to demonstrate excellent interpersonal skills, have an ability to work flexibly due to competing demands and operate in a coordinated manner with other team members to ensure successful outcomes. Finding the right person is critical to our future success.

This is a full time, permanent role based at our Solihull Youth Hub.

**Salary**: £25,314 - £26,988 per annum, pro rata

Closing date : 21st March, midday

Job Advert:
At St Basils we help over 5,000 vulnerable young people every year across the West Midlands to find safe, stable accommodation. This is a fantastic opportunity to support the immediate needs of young people and to showcase your caring nature and ability to champion adversity. This role requires expert knowledge and experience of working with vulnerable people as well as a core understanding of issues surrounding youth homelessness such as mental health, domestic violence and care leavers.
- ‘St Basils provided me with _**_hope_**_ and a light for one of the scariest, darkest times in my life and I will always be truly thankful. ‘_
- ~Former St Basil’s Resident_

We are looking for someone who is able to be empathetic and respond to sensitive issues effectively, but who is firm when necessary. You will need to use your own initiative to resolve issues, and to be able to work under pressure in a very demanding environment.

If you think you have the right skills, capability and attitude to help us on this exciting journey we want to hear from you. The primary aim of this role is to support a preventative approach to youth homelessness and resolve customer homelessness and ensuring the Council’s Statutory Duty is adhered to, and that we provide essential advice and assistance to people presenting in crisis.

We are looking for people who:

- Have experience of working in a customer focused environment including front line customer service experience
- Have experience of managing a case load and completing case work effectively
- Have knowledge of Housing Acts particularly Homelessness
- Have strong communication skills
- Have good planning and organising skills
- Are accurate and attentive to detail
- Are confident using Jigsaw and QL databases
- Are empathetic and able to deal with young people in a sensitive and appropriate manner in a demanding environmentFurther information about this vacancy can be found in the attached Applicant Information Pack.
- Up to date knowledge of welfare rights and relevant legislation including the Homeless Reductions Act
- Experience of working within the following areas: Youth Work, Residential or Social Work, Probation/Criminal justice, Community Work, Education and Training, housing or support work.
- NVQ Level 3 or equivalent in Social Care (or prepared to work towards)

In return for your skills and experience, St Basils are able to offer the following:
28 days annual leave plus 8 Statutory Bank Holidays per annum, pro rata

Childcare, cycle to work and life assurance schemes

Confidential Employee Assistance Programme (EAP)

Wellbeing Support

Long Service awards

Health Scheme

Free Mandatory Training

Enhanced DBS check and renewal covered by St Basils

National Express Discount

Technology Scheme Vouchers

Shopping, Leisure and Day Out discounts

St Basils is committed to a policy of ensuring equality of opportunity in employment for all, and to taking action to avoid discrimination.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.