Security Supervisor

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare._
- We believe that every life deserves world class healthcare._

Job Summary

**Salary**: Up to £37,000
- Hours: 42-hour week made up of 12-hour rotating shift pattern: x2 Days, x2 Nights, x4 Days Off. Overtime available. Operate 24/7/365
- Location: 33 Grosvenor Place, London, SW1X 7HY
- Contract: Permanent

What are we looking for?
- Cleveland Clinic London are looking to recruit a Protective Services Supervisor to join our Protective Services Department.
- Reporting to the Protective Services Security and Control Room Manager you will assist the Protective Services department in leading Cleveland Clinic London’s (CCL) Regional Security Operations, London Security Operations Center (LSOC), combined with emergency & disaster management functions to reduce risks to people, property and activities in the organisation.
- The role is directly responsible for the quality of the patient/visitor experience and for employees within functional areas. The role will create and operationalise measures of success and uses data to make effective decisions that continuously improves security and service, operates efficiently and ensures effective stewardship of resources. The Protective Services Supervisor will also assist in coordinating CCL’s response to an emergency.

What makes us different?
- Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

What will your duties include?- Recruit, manage, and supervise the security team, including performance management, absence management, and regular appraisals.- Develop and deliver training programs, ensuring staff are familiar with standard operating procedures (SOPs) and policies.- Oversee the use of security technology including CCTV, access control systems, and alarms, ensuring efficient operation.- Monitor and ensure the completion of required reports (daily, weekly, monthly) within established timelines.- Ensure all team members have clear development plans and support them in meeting their professional objectives.- Regularly evaluate team performance and provide constructive feedback.- Perform additional tasks as delegated by management to support department goals.- Other duties as assigned

What we need from you?- Valid SIA Door Supervisor (required)- Valid SIA Public Space Surveillance (CCTV) license (required)- Military or Police training (Desired)- High school diploma (or equivalent), Security NVQs, and supervisory experience (required)- Military or police experience, or equivalent combination of education, training, and experience (Desired)- Extensive experience over several roles or equivalent progression in a supervisory security/military/police operational position (required)- Demonstrable experience and expertise within UK security sector or international experience in a Military or Civilian Operational role (required)- Demonstrable experience in team leadership in a demanding security operations environment (required)- Demonstrable experience using up to date technology and leading the team of a 24/7 security operations centre (LSOC) for regional requests relating to emergency management, investigations, access and egress control, badging, CCTV surveillance and linked third party management systems (required)-
What we can offer you?
We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:
- 210 hours Annual leave plus 8 days Bank holiday a year- Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange- Private Medical Insurance and Private Dental Insurance- Life Assurance- Employee Assistance Programme- Seasonal Ticket Loans- Child Care Vouchers

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

Disclosure and Barring Service (DBS) Check

“Let’s deliver World Class care together”
- As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity._