Administrative Officer

**Job Details**:
**Job Reference**: HC621803

**Salary Range**: £26,918 - £29,616 per annum

**Work Location**: Elizabeth II Court, Winchester (Hybrid Working)

**Hours per week**: 37

**Contract Type**: Permanent

**Closing Date**:6 August 2025

**Interview Date**:14 & 15 August 2025
- Applicants can expect to hear from us within two weeks of the advertised closing date.

**The Role**:

- Join Hampshire’s Inclusion Support Service as an **Administrative Officer**and become part of a dedicated, friendly, and passionate team working to improve the lives of vulnerable children and young people. This vital role supports attendance in schools by administering the Penalty Notice process, ensuring legal interventions are managed efficiently and in line with statutory guidance. Your work will directly contribute to helping children access the education they deserve.

**What you’ll do**:

- Administer the Penalty Notice process, including issuing notices, tracking payments, and escalating legal sanctions.
- Monitor and triage the team inbox, allocating tasks and ensuring timely responses.
- Analyse and interpret data to identify trends and support decision-making.
- Assist with training and development of team members and contribute to service improvements.

**What we’re looking for**:

- Strong administrative and organisational skills, with experience managing complex processes.
- Excellent communication skills and a professional, empathetic approach when dealing with sensitive situations.
- Confident IT user, proficient in Microsoft Office and internal systems, with strong data analysis skills.
- Ability to work accurately under pressure, prioritising tasks in a fast-paced environment.
- A team player with a positive, adaptable attitude and a commitment to equality, diversity, and inclusion.

**Why join us?**
- Make a meaningful impact on children's lives by ensuring they receive the education they deserve.
- Work with a dedicated and passionate team committed to safeguarding and supporting children.
- Receive an extensive induction period designed to set you up for success, along with a wealth of opportunities for professional development and career progression.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

**Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.**
- Other job titles you may be searching for: Administrator, Administration, Admin Assistant, Admin Support, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Personal Assistant, Attendance Officer, Attendance Administrator, Administrative Support Officer, Education Administrator, Attendance Support Officer, Legal Process Administrator._

**Travel Requirements**:

- You may be required to visit other locations within Hampshire and therefore need to have the ability to travel, as necessary.

**Additional Information**:
**Vetting Requirements**:
**Contact Details for an Informal Discussion**:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.