Customer Assistant

3 days ago

Leamington Spa, United Kingdom Marks & Spencer Full time

**Working Pattern**
Week 1
Sunday 12:00pm - 16:30pm
Friday 12:00pm - 20:00pm
Saturday 16:00pm - 20:00pm
Week 2
Sunday 12:00pm - 16:30pm
Monday 07:00am - 11:00am
Friday 07:00am - 15:00pm

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Technical Skills/ Experience**
- Comprehensive Styling skills which can be applied across in store visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    24 hours ago

    Leamington Spa, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** Work Pattern: Sunday: 10:00 - 16:00 Wednesday: 10:00 - 18:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes...

  • Customer Assistant

    24 hours ago

    Leamington Spa, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** Work Pattern: Week 1 Sunday 0900-1700 Monday 1000-1800 Wednesday 1000-1800 Thursday 1000-1800 Friday 0800-1600 Week 2 Monday 1000-1800 Wednesday 0800-1600 Friday 0800-1600 Saturday 1100-1900 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every...

  • Customer Assistant

    21 hours ago

    Leamington Spa, United Kingdom Marks & Spencer Full time

    **Working Pattern** Week 1 Sunday 9:00-16:00 Monday 08:00-17:00 Tuesday 08:00-17:00 Wednesday 08:00-17:00 Friday 7:00-16:00 Week 2 Monday 8:00-16:00 Tuesday 08:00-16:00 Wed 08:00-15:30 Friday 8:00-16:00 Saturday 10:00-19:00 **Kitchen Lead** Ever wondered what it would be like to be part of something new and exciting? Somewhere you can learn a new skill,...

  • Casual Customer Services Assistant

    1 week ago

    Leamington Spa, United Kingdom Warwick District Council Full time

    Job description **Place, Arts and Economy** **Casual Customer Services Assistant** **£11.98 per hour + 12.07% holiday allowance** **Hours as and when required.** The Royal Pump Rooms, Royal Spa Centre, and Town Hall are leading cultural venues located in the heart of Royal Leamington Spa. We are seeking people who are passionate about the arts to help...

  • Customer Assistant

    1 day ago

    Leamington Spa, Warwickshire, United Kingdom Marks & Spencer Full time

    In StoreStoreLeamington Shopping ParkLocationRoyal Leamington Spa, WarwickshireContract typePermanentPosition typeFull TimeSalary£12.60 p/hClosing date: 19th November 2025How We HireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the...

  • Customer Assistant

    2 weeks ago

    Leamington Spa, United Kingdom M&S Full time

    **All the details** Work Pattern: Monday: 05:00-09:00 Wednesday: 05:00-09:00 Thursday: 05:00-09:00 Friday: 05:00-09:00 Saturday: 05:00-09:00 **Under 18 disclaimer** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    7 days ago

    Leamington Spa, United Kingdom M&S Full time

    **All the details** Work Pattern: Week 1 Monday-Wednesday 1400-2200 Friday: 1400-2200 Saturday: 1300-2100 Week 2 Sunday: 10:30-18:30 Monday: 1400-2200 Wednesday-Friday: 1400-2200 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    1 week ago

    Leamington Spa, United Kingdom M&S Full time

    **All the details** Work Pattern: Week 1 Sunday: 08.00-12.00 Wednesday: 07.00-11.00 Friday: 07.00-11.00 Saturday: 17.00-21.00 Week 2 Sunday: 08.00-12.00 Wednesday: 07.00-11.00 Friday: 07.00-11.00 Saturday: 17.00-21.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every...

  • Customer Assistant

    1 week ago

    Leamington Spa, United Kingdom M&S Full time

    **All the details** **Working Pattern** Sunday 9:45-18:30 Tuesday 17:00-21:00 Wednesday 17:00-21:00 Thursday 17:00-21:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...

  • Customer Assistant

    3 days ago

    Leamington Spa, United Kingdom Marks & Spencer Full time

    **Working Pattern** Week 1 Wednesday 11:00am - 20:00pm Thursday 07:00am - 16:00pm Friday 07:00am - 16:00pm week 2 Wednesday 11:00am - 20:00pm Thursday 07:00am - 16:00pm Saturday 07:00am - 16:00pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...