Podiatry Business Support Supervisor

The post holder will provide comprehensive secretarial and admin support to the Podiatry Service Manager and Podiatry Professional Lead. The post holder will be responsible for the line management, support and supervision of all administration staff employed within our Podiatry Service. The post is currently hybrid, with a mix of working in an office setting and remotely.

The post holder will deal with day-to-day service issues, ensuring appropriate reporting and action is taken and relevant people informed. The post holder will work under the guidance of the Podiatry Leads to establish and take responsibility of office systems to ensure that the business of the Podiatry Service is undertaken in an efficient and effective manner.

The post-holder is required to manage their day to day workload and use their initiative with limited supervision which will require informed judgement, excellent organisational and communication skills and ability to multi task.

The post contains a range of duties normally undertaken within procedural guidelines and work is frequently undertaken at the post holder’s own initiative.
- To provide day-to day office management and an efficient secretarial and administration service for the Podiatry Service Manager and Professional Lead.
- To collate and organise information required to support the business continuity process.
- Provide day to day line management to the Podiatry Service admin team, working under direction of the Podiatry Service Manager on issues of capability and disciplinary
- Complete admin team staff appraisals and reviews.
- Support the management of annual/carer and study leave for the Podiatry Service admin team and notify the Podiatry Service Manager supporting them to manage absence and cover arrangements.
- Line manage and appraise delegated staff
- Manage sickness absence reporting of podiatry team, completing return to work interviews and managing staff sickness
- Manage performance issues and report significant issues to the Podiatry Service Manager as required.
- Manage Personnel files
- Implement organisational policies within own area of responsibility.
- Prepare and co-ordinate Workforce documentation for the service which will include Recruitment; Contract Initiation/Contract Amendment/Termination/RForm
- Co-ordinate and action contingent workforce and flexi requests
- Arrange Human Resources meetings, completing letters as directed and take Minutes and progress follow up actions
- Work with the Podiatry Service Manager to ensure risks are assessed and placed on risk register

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.