Podiatry Administrator

OverviewPodiatry Administrator role at Phoenix MCT.Location: Truro Health Park, Truro. Employment type: Full time (37.5 hours per week), Hybrid working. Salary: £24,465 per annum, yearly. Job reference: 201-25-912. Closing: 28/12/2025 23:59.Note: This job description originated from Cornwall Partnership NHS Foundation Trust and may include additional NHS-specific statements and benefits.Main duties / ResponsibilitiesInitial administrative stage of patient triage assessment for all new podiatry patients.Provide full administrative support to various key functions within the podiatry service and/or clinical team.Assist with county-wide coverage of the Hot Foot Line (emergency telephone line and email account) from 9am to 5pm, Mon-Fri, 52 weeks per year, in collaboration with other post holders.Register referrals and respond to patient appointment queries via telephone or email.Support day-to-day operations of the countywide podiatry service administration team, which includes coordinating with clinicians and colleagues.What you will need to succeedGeneral office experience in a team environment.Experience using electronic and paper-based systems.NVQ or RSA 2 or equivalent experience; good general education including English and Maths (to GCSE or equivalent).Excellent communication and ability to prioritise workload and manage time effectively.Desirable: knowledge of RiO; healthcare/NHS administrative experience.Knowledge, Skills and AbilitiesKnowledge of data protection/confidentiality (essential).Ability to work as part of a team and support clinicians with administration.About the organisationWe are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve peoples physical and mental health, and provide support to people with dementia or a learning disability. We are committed to being a people-focused organisation that values staff at all levels and supports development and wellbeing.Benefits and developmentCareer conversations and individual development plans; protected CPD time for registered staff; access to development funds.Leadership and management development programmes; coaching and mentoring opportunities; clinical induction and preceptorship programs.Access to care certificates for band 1-4 staff; various rewards including NHS Pension, cycle to work, DBS checks where required, and discounts where applicable.NotesThe advert may close early if a sufficient number of applications are received. Shortlisted candidates will be contacted via email. Cornwall Partnership NHS Foundation Trust supports applicants with lived experience of health conditions and may require Occupational Health checks and references. #J-18808-Ljbffr