Administrator
2 days ago
**Benefits**
Free parking
Pension Scheme
25 days holiday plus Bank Holidays
Fully paid social events
Free Eye Tests
Free Uniform
Administrator required to join a small yet friendly, family team working with Solihull based specialists who offer a consultant-only service to patients requiring eye care or surgery.
You will be providing all aspects of administration support to the management team.
**Duties will include**:
- General filing and typing of clinic letters when requested
- Arranging triaging of referrals and subsequent administration
- Registering of patients on to patient administration system
- Dealing with all aspects of private and NHS patients’ pathway, from registration, appointing and theatre.
- Dealing with theatre appointments and information packs to customers.
- Managing NHS patient pathways
- Appropriate liaising with CCG’s with red flagged patients
- Liaising with clinical nursing staff, medical secretaries, clinicians, consultants, CCG’s, Opticians, GP’s and other professionals as necessary
- Monitoring fax and telephone messages
- Provide reports, as required, for clinic or staff audits and patient satisfaction surveys
- Maintain personal knowledge by completing in-house training and workbooks
- Be involved and contribute at team meetings
- Carry out instructions given by the management team
- To manage stationary requirements
**Skills Required**:
- Experience of working within a busy administration team
- Experience of working in a medical environment would be desired
- Good oral and written communication skills
- Ability to work as part of a small team
- Be familiar with patient administration systems
- Appreciates that projects need to be completed using a methodical approach with an ability to work under pressure
- Uses own initiative and can work independently
- Excellent organisational skills
- Records information accurately
- Pays attention to detail
- Understands and implements processes
- Good level of numeracy
- Makes good use of the opportunities to develop within the role
- Builds appropriate professional, friendly and accessible relationships with employees and managers
- Resilient and able to work in an organisation that is undergoing change due to development and growth
Hours of Work - 22.5 per week.Weekly rotating rota 8.00am - 16.00pm or 9.00am - 17.00pm flexibility is required, occasional weekends will be included
DBS is required
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