Administrator

**Job purpose**

The purpose of this role is to provide accurate and timely office administration to ensure the CIPP and IPP Education Ltd is a safe working environment to conduct business operations. The role will be providing administration support to the QESH team and support internal functions.

**Principal accountabilities**
- Monitor and maintain Health and Safety compliance in-line with HSE regulations
- Support the administration of Health and Safety policies within the CIPP and IPP Education Ltd.
- Day-to-day office administration support for maintenance and facilities
- Maintain facilities within Goldfinger House; and any other premises acquired by the CIPP, to ensure the office environment is safe and operational
- Purchasing administration including raising PO’s. credit card reconciliation, and invoice management.
- Provide administrative support for Quality standards and requirements.
- Provide administrative support for Environmental standards and requirements.
- Provide administrative support to the DPO and Deputy DPO in all aspects of Data Protection to ensure the CIPP’s compliance with current regulations
- Accurately inputting and managing information in the CRM system
- Front of house administration and servicing internal meeting rooms when required
- Execute a high-quality customer service for internal and external customers
- General administration duties including but not limited to; post, photocopying, filing and archiving
- Provide cover to other areas of the team during any absence.
- To participate as necessary in other tasks as required

The above are to be carried out within budget constraints and to pre-defined timescales and quality standards.

**What drives the role?**

The post holder must be able to organise their own workload to meet the required business needs, managing their time for ad hoc support when required.

The post holder will work in line with policies and procedures set by the senior management and will operate within these boundaries. They will also operate within the scope of the accredited Quality Standards - ISO 9001.

**Skills, knowledge and attributes**

The post holder will need to be IT literate to a good standard, which should include working knowledge of Microsoft Office packages and ideally CRM systems.

The post holder will need to have excellent organisational and administration skills, sound communication skills and an ability to manage complete organisational projects. They must have good attention to detail and be able to meet deadlines.

The post holder will need to be organised, flexible, willing, proactive, tenacious and professional.

They will:

- Demonstrate a desire to take the business forward
- Identify problems and find solutions
- Be focussed and self-motivated
- Communicate and engage effectively with all levels with the CIPP
- Manage effectively with stakeholders and suppliers
- Deliver excellent customer service
- Provide high standard of administration
- Be a team player but able to work independently
- Be able to work to tight deadlines

**Our Values and Mission Statement**

Our values of:

- Teamwork

We work together to achieve our goals and objectives to the benefit of the payroll and pensions communities
- Communication

Clear, open and transparent communication with all. To communicate payroll and pensions knowledge with authority
- Trust and honesty

We trust our colleagues and provide a safe environment for honesty within the working environment
- The continuous pursuit of excellence

We actively seek feedback and, on a continuous basis review our ways of working to ensure that we deliver an excellent service to the payroll and pension communities, and to our colleagues
- Professionalism

We will always act ethically, with courtesy and respect, listen to views other than our own and put forward ideas in a positive and constructive manner

and our Mission Statement:
“Supporting and developing payroll and pension professionals through education, membership and recognition”

form part of the fabric of our organisation. The job-holder will ensure they are understood and used in their day-to-day business.

**Terms and Conditions**:
Working week 20 hour working week (part-time hours 5 days per week
- flexibility around hours of work_)

Annual leave 26 days annual leave per annum (plus bank holidays)

Location: Office-based, in Solihull.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

Pay: £24,500.00 per year

Expected hours: 20 per week

Additional pay:

- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

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