Ticketing Office Cashier

4 days ago


Bournemouth, United Kingdom BH Live Full time

To assist in the promotion of entertainment in the selling and reservation of tickets using the computerised booking system for which full in-house training will be provided.
- To deal with day to day enquiries from the general public concerning show information, times, ticket prices, and general information, etc.
- To ensure the confidentiality of all customer and computer information.
- To reconcile cash and ticket sales and complete a cashiers summary.
- To reconcile all monies taken within the Ticketing Office at the end of day and prepare for banking.
- To assist the process of telephone sales for BH Live and any external events.
- To assist in the maintenance of the Marketing System by taking names, addresses and marketing codes for each sale
- To comply with BH Live's Cash Handling Instructions, Customer Care Policy and Security Procedures.
- To compile seating plans showing price structures for public information.
- To undertake such other duties as required within the general scope and grade of the post.
- Frequent day-to-day contact with customers and other staff within BH Live.
- To undertake predominantly evening, weekend and Bank Holiday working, and occasional other shifts as business demands
- Any other duty as required by the line manager commensurate with the post.

Skills & Experience
- Good level if IT skills - Essential
- Cash handling experience - Essential
- Experience of handling difficult customers - Essential
- Previous experience within a ticketing office environment - Desirable
- Excellent customer care - Essential
- Experience of a computerised ticketing office system - Desirable
- Data Protection awareness - Desirable
- Good telephone skills - Essential

**Job Type**: Part-time

**Salary**: £7.26-£9.79 per hour

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
As per Government guiedance

Work Location: One location



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