Labour and Employee Relations Manger

Company: Qualcomm Technologies International Ltd Job Area: Human Resources Group, Human Resources Group > Human ResourcesGeneral Summary As a member of the Employee Relations HR Community of Practice (HRCP), the Labor Employee & Relations role is primarily responsible for supporting Qualcomm’s labor strategy, researching and mitigating labor related issues as they arise. S/He is also responsible for supporting negotiations agreements between Qualcomm and a labor organization or individual employee with the support of Legal. They will also have employee relations responsibilities related to conducting complex investigations, managing employee issue resolution where dedicated or multi-faceted support is needed, as well as managing employee relations programs and policies. This role will include engaging with the Employee Relations and HR Operations team, conducting complex or on-site internal workplace investigations and various special project work to support the goals of the Employee Relations Team. This role reports into an Employee Relations lead of ER HRCP role. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Support the design and development of the labor relations strategy and policies in line with Qualcomm’s global employee relations strategy and best practices - Assist in the coordination and setting up of unions and work councils and ensures the compliance of work agreements - Support the development of training material and content on what needs consultation and approvals in partnership with the People Solutions and Services Learning delivery team - Assist in the coordination with Legal to ensure compliance with regional labor laws and regulations - Leverage knowledge of labor relations in multiple countries to enhance labor relation processes such as negotiations and mitigations of labor related issues - Administer employee contracts regarding employee grievances, wages and salary, employee welfare, healthcare benefits, pension benefits and labor organization practices - Support the development of advanced reports and monitor labor relations issues as they arise to help avoid litigations - Support grievance procedures including arbitrations - Oversee dispute resolutions involving employees, management, labor organizations, government agencies and other firms - Collaborate with leadership regarding labor relations and employee relations policies and procedures - Write clear and detailed technical documentation and prepares paperwork related to labor relations assignments - Investigates, manages and remediates complex allegations such as violations of Qualcomm’s code of business conduct, ethical concerns, cases of discrimination and harassment as well as cases that have been escalated from other parts of the HR operating model. - Consults with select managers and employees on variety of issues including Performance Improvement Plans, Corrective Action Plans, policy clarification, and discrimination and harassment complaints where dedicated support is critical - Consults and partners with HRBPs to understand business challenges and needs in the employee relations space and proactively share ER related business insights - Ensures process and governance are in place for all Company policies in partnership with policy owners and responsible for global ER policies, processes and practices - Gathers research and data on organization’s workplace policies and practices - Recommends practices to promote effective and positive employee relations and company culture - Researches and resolves employee concerns and identifies trends of repeat issues - Recommends and delivers guidance for addressing workplace concerns in accordance to relevant policies, procedures and laws PHYSICAL REQUIREMENTS: - Frequently transports and install equipment up to 5 lbs. - Monitors and utilizes computers and test equipment for more than 6 hours a day. - Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely. Minimum Qualifications **Education**: Bachelors, See the required degree associated with years of work experienceWork Experiences: 11+ years of HR-related work experience. with High School Diploma or equivalent. 9+ years of HR-related work experience. with Associate's degree, 7+ years of HR-related work experience. Certifications: **Skills**:Preferred Qualifications **Education**: Bachelors - Business, Bachelors - Humanities, Bachelors - Human Resources, Bachelors - Psychology, Masters - Business, Masters - Humanities, Masters - Human Resources, Masters - PsychologyWork Experiences: 2+ years in a leadership role with or without direct reports (only applies to positions with direct reports). ,3+ years of experience working in the technology industry in a global, matrixed organization. ,5+ years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above) ,9+ years of experience in mul