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Concierge

2 weeks ago

Southport, United Kingdom Hesketh Park Lodge Full time

We are searching for a Concierge to join our team. This is not your average desk job - we are looking for someone charismatic and personable to deliver exceptional hospitality.

In this role you will be responsible for:

- Ensuring the front of house area runs smoothly; greeting all visitors and answering all telephone queries in a professional & courteous manner
- Ensuring viewings are delivered to provide the best possible experience
- Going the extra mile for our residents, families and visitors

**About You**
- Confident, warm & friendly
- Organised
- Passionate about providing high-quality hospitality

**Your Skills**
- Have good communication skills
- Have good time management skills
- Be a strategic thinker with the ability to confidently advise and direct visitors

**Experience**

It is essential that you:

- Have demonstratable success in customer service
- Understand the importance of first impressions and being the face of the company

**Employee Benefits**
- ‘Earn While You Learn’ scheme - complete a Diploma (NVQ) whilst working for us
- £300 refer a friend bonus
- £100 attendance bonus
- Employee of the month rewards
- Have your birthday off on us
- Reimbursed DBS cost
- Internal career progression opportunities
- Pension Scheme

**Rate of Pay**:£10.67 p/h