Private Travel Coordinator

6 days ago

Southport, United Kingdom The 79th Group Full time

**Private Travel Coordinator**

**Location**: Southport, UK
**Department**: Operations
**Reporting to**: Head of Operations
**Salary**: £26,000 - £34,000

**Job Type**: Full-time

**About Us**

As a dedicated private charter provider, we offer personalised, luxurious travel experiences designed around your specific needs and preferences. Whether for business or leisure, every aspect of your journey is flawlessly coordinated by our helpful crew, ensuring a seamless and refined experience from take-off to landing.

**Job Overview**

We are seeking a detail-oriented and highly organised **Private Travel Coordinator** to join our team. This role is responsible for planning and managing travel arrangements for executives, VIP clients, and key stakeholders. You will ensure seamless travel experiences, provide exceptional customer service, and handle last-minute changes with professionalism and discretion. If you thrive in a fast-paced environment and have a passion for delivering world-class travel experiences, we want to hear from you.

**Key Responsibilities**
- Act as the point of contact for clients, delivering a high-touch, concierge-style service
- Plan and coordinate private travel, including special request and onboard preferences.
- Ensure all travel arrangements comply with visa, passport, and security requirements.
- Maintain confidentiality and discretion when handling sensitive travel information.
- Monitor travel advisories and adjust plans accordingly to minimise disruptions.
- Provide support for urgent travel changes or issues.
- Keep detailed records of travel preferences, bookings, and expenses.
- Offer personalised customer service, ensuring each journey exceeds client expectations.
- Regularly check in with clients before, during, and after their charter to ensure a seamless and satisfactory experience.
- Build and maintain a portfolio of clients, fostering long-term relationships and repeat business.

**What We’re Looking For**
- Experience in travel coordination.
- Knowledge of international travel regulations, visas, and logistics.
- Proficiency in travel booking systems and itinerary management, and CRM software.
- Ability to handle high-pressure situations and last-minute changes with professionalism.
- Exceptional attention to detail and organisational skills.
- Strong interpersonal skills and ability to build strong client relationships.
- High level of discretion and confidentiality.

**Benefits**
- Opportunities for professional growth and development within a dynamic and expanding organisation.
- 24 days holiday plus public holidays.
- Christmas shutdown period.
- Birthday off (_Following successful completion of 6 months probation_).
- Summer and Christmas events.
- Employee Assistance Programme.
- Free parking.

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£34,000.00 per year

**Benefits**:

- Canteen
- Company events
- Free parking
- Health & wellbeing programme

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 79PTC2025

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