Harlow Transport Supervisor

Transport Supervisor Role Profile

Responsibility to staff and direct team
- For employees within the delivery teams to understand their duties, role and how this contributes to the wider organisation.
- Successfully meet the targets driven by the Transport Manager.
- Ensure the smooth running of the daily deliveries.
- Contribute to training and development of yourself and the delivery teams.
- Assist in achieving maximum customer satisfaction in accordance with NPS.
- Maintain responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties and obligations.

Day to day duties
- Manage, direct and monitor the transport operations and overall performance of the delivery teams to increase efficiency and maximise service and performance.
- Day to day task such as route planning, resource allocation and management/driver supervision.
- Effective communication and support of the delivery teams.
- Maintain morale of the delivery teams through engagement and carrying out 1-2-1’s with core employees.
- Support the warehouse department with any transport related issues
- Assist the Transport Manager with recruitment, training and coaching of delivery teams.
- Updating and completion of spreadsheets, documents and systems.
- Manage, support and maintain contact and communications with internal departments, Suppliers, Managers & Stakeholders.
- Drive a culture of accountability, setting examples for team members and the organisation around commitment, work ethic and professionalism.
- Maintain accurate records.
- Adhere to all Wincanton policies and procedures.
- Support in employee investigations, return to works, welfare meetings and disciplinaries.
- Ensuring all employee paperwork is loaded onto Oracle (employee system) in a timely and accurate manner
- Ensuring new starters and leavers are processed quickly and efficiently following system processes.

Required Experience
- Experience and understanding of logistics supply chain.
- Experience and understanding of the movement of vehicles and associated activities and compliance.
- Understanding of all relevant driving legislation including tachograph policies, driving hours and the road Traffic Act.
- Line management experience
- Understands how to use IT/technology.

Key Skills
- Able to implement and manage change
- Budget and Financial Skills
- Able to resource plan, ensure maximum use of resources in cost-effective manner.
- People line management and effective people skills.
- Clear communication and collaboration at all levels, e.g. customers, colleagues and direct reports.
- High level of self-awareness and takes accountability for own development.
- Technical understanding.

Key Attributes
- Flexible, versatile.
- Be able to change your ideas or behaviour in order to deal with new situations.
- Strong, adaptable, able to recover quickly from difficult conditions/situations.

It may be a requirement of the job role to be involved within meetings and projects from time to time.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.