Baggage Tracing Agent
2 weeks ago
Liaison between passengers, the airline, other handling agents and courier services - Customer service face to face with passengers arriving into baggage reclaim - Telephone customer service to/from passengers in relation to baggage claims - Handling and management of all incidences in respect of delayed, damaged or pilferage reports or lost property items. - Reuniting passengers with baggage and sending communication messages via the tracer system - Management of World Tracer System, ensuring timely information is updated - Processing of baggage for re-flight or delivery to the passenger - Monitor and maintain files with World Tracer - Administration in respect of all baggage enquiries and claim
- Liaison between passengers, the airline, other handling agents and courier services.
**Salary**: From £11.25 per hour
**Benefits**:
- Company pension
- Employee discount
- Free parking
Schedule:
- 12 hour shift
Work Location: In person
-
Customer Service Baggage Tracing Agent
1 week ago
London / Gatwick Airport, United Kingdom Global Baggage Solutions Full time**Location**: London Gatwick Airport **Job Type**: Full-time, Permanent Contract - immediate Start Required **Salary**:£13.14 ph **Health plan**: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year **Overtime**:Overtime available and paid at 150% = £18.21ph **Hours**:We...
-
Customer Service Baggage Tracing Agent
3 days ago
London / Gatwick Airport, United Kingdom Global Baggage Solutions Full time**Location**: London Gatwick Airport **Job Type**: Full-time, Permanent Contract - immediate Start Required **Salary**:£13.14 ph **Health plan**: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year **Overtime**:Overtime available and paid at 150% = £18.21ph **Hours**:We...
-
Customer Service
2 weeks ago
London Heathrow Airport, United Kingdom Global Baggage Solutions Full timeJob description **Job Details** **Department**: Customer Service Baggage Tracing **Start Date**: Immediate Start Desired **Pay Rate**: Starting salary £13.14 per hour **Job Type**: Full - Time, Permanent position **Location**:This role will be based at London Heathrow Airport. **Hours**: We operate 24 hours / 7 days a week so there will be various...
-
Customer Service
3 days ago
London Heathrow Airport, United Kingdom Global Baggage Solutions Full timeJob description **Job Details** **Department**: Customer Service Baggage Tracing **Start Date**: Immediate Start Desired **Pay Rate**: Starting salary £13.14 per hour **Job Type**: Full - Time, Permanent position **Location**:This role will be based at London Heathrow Airport. **Hours**: We operate 24 hours / 7 days a week so there will be various...
-
Manchester Airport, United Kingdom Global Baggage Solutions Full time**Location**:Manchester Airport **Job Type**: Full-time, Permanent Contract - immediate Start Required **Salary**: Starting £12.55 an hour **Health plan**: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year **Overtime**:Overtime available and paid at 150% - £18.82 an...
-
Baggage Tracing Agent
1 week ago
London, United Kingdom Sky Handling Partner Full time**Baggage Tracing Agents** **Reporting to**:Duty Manager Shifts: A mixture of early and late shifts (87 hours per month) **Main tasks**: - To create AHL/DPR files for any disrupted passengers. - To carry out any follow up work/secondary tracing on above files. - To maintain regular contact with disrupted passengers. - To regularly monitor and clear the...
-
Baggage Tracing Agent
7 days ago
Gatwick Airport, United Kingdom Red Handling UK Full timeLiaison between passengers, the airline, ground handlers and courier services. - Customer service and assistance with passengers arriving into baggage reclaim. - Handling and management of all incidences in respect of delayed and damaged bags - Reuniting passengers with baggage and sending communication messages via the World Tracer system. - Management of...
-
Baggage Tracing Agent
5 days ago
Gatwick Airport, United Kingdom Red Handling UK Full timeLiaison between passengers, the airline, ground handlers and courier services. - Customer service and assistance with passengers arriving into baggage reclaim. - Handling and management of all incidences in respect of delayed and damaged bags - Reuniting passengers with baggage and sending communication messages via the World Tracer system. - Management of...
-
Baggage Tracing Agent
2 weeks ago
London / Gatwick Airport, United Kingdom Red Handling UK Full timeLiaison between passengers, the airline, ground handlers and courier services. - Customer service and assistance with passengers arriving into baggage reclaim. - Handling and management of all incidences in respect of delayed and damaged bags - Reuniting passengers with baggage and sending communication messages via the World Tracer system. - Management of...
-
Night Shift Baggage Tracing Agent-manchester
2 weeks ago
Manchester Airport, United Kingdom Global Baggage Solutions Full time**Location**:Manchester Airport **Job Type**: Full-time, Permanent Contract - immediate Start Required **Salary**: £13.55/hr **Health plan**: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year **Overtime**:Overtime available and paid at 150% - £20.32 an hour **Hours**: We...