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Sales and Customer Service Assistant

3 weeks ago

Strood, United Kingdom H E Services (Plant Hire) Ltd Full time

**Job Title**: Sales and Customer Service Assistant

**Reporting to**: Sales Supervisor

**Working Hours**: Mon - Fri, 9-5 (hours negotiable)

**Salary**: Up to £13 per hour + Bonus scheme

**Location**: Strood

**Purpose**:
To make contact with new and existing customers who have previously dealt with us to gain further business from them, and to assist where needed to ensure the smoothing running of the national hire centre office.

**Primary Responsibilities**:
We have an opening within our busy hire centre, as a member of our sales team. Office duties will mainly be telephone contact to re-establish client contact with existing customers within our database, you will also be required to generate new hires and process ongoing hires, customer requests and queries to assist our hire team as and when required.

You will be required to record your work on our database and follow the processes to ensure compliance & display a methodical approach to work, resulting in timely completion of tasks.

**Skill and Qualifications**:

- Administrative background (preferable)
- Methodical and organised
- Good written and verbal communication skills
- Customer focused with a confident, friendly disposition
- IT proficient
- Maths/English to GCSE standard (or equivalent)

**Benefits**:
Pension contribution

Generous incentive bonus scheme (uncapped) and available from day one and paid monthly**

Free parking

20 Days Holiday + Bank Holidays

Overtime (as maybe mutually agreed)

Pay: Up to £13.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person