Sales and Customer Service Assistant

2 weeks ago

Strood, United Kingdom H E Services (Plant Hire) Ltd Full time

**Job Title**:Sales & Customer Service Assistant

**Reporting to**: Sales Supervisor

**Working Hours**: Monday - Friday, 9am - 5.00pm (working hours are negotiable), Lunchbreak TBA dependent on working hours

**Salary**: Up to £13 per hour + Bonus Scheme

**Location**: Strood, Kent.

**Purpose**:
To make contact with new & existing customers who have previously dealt with us to gain further business from them, and to assist where needed to ensure the smoothing running of the national hire centre office.

**Primary Responsibilities**:
We have an opening within our busy hire centre, as a member of our sales team. Office duties will mainly be telephone contact to re-establish client contact with existing customers within our database, you will also be required to generate new hires and process ongoing hires, customer requests and queries to assist our hire team as and when required.

You will be required to record your work on our database and follow the processes to ensure compliance & display a methodical approach to work, resulting in timely completion of tasks.

**Skills/Qualifications**:

- Administrative background (preferable)
- Methodical and organised
- Good written and verbal communication skills
- Customer focused with a confident, friendly disposition
- IT proficient
- Maths/English to GCSE standard (or equivalent)

**Benefits**
- Pension contribution
- Generous incentive bonus scheme (uncapped) and available from day one and paid monthly
- Free parking
- 20 Days Holiday + Bank Holidays
- Overtime (as maybe mutually agreed)

**Job Types**: Full-time, Permanent

Pay: Up to £13.00 per hour

Expected hours: No more than 40 per week

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Strood, Kent: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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