Customer Service Advisor

2 weeks ago


Redditch, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Job description**
Customer Service Advisor
Redditch
Basic £20,000 (realistic OTE £23-25,000)
Permanent
- Full time

Job description:
Do you have telephone experience and thrive in a fast-paced target driven environment? This is the perfect opportunity for a tenacious individual with excellent customer service skills. This is an opportunity for an inbound and outbound role with excellent commission available within the automotive trade.
Key responsibilities:

- Deal with inbound enquiries and directing them accordingly to book appointments to result in vehicle sales.
- Upselling and cross selling on to existing plans and adding additional services.
- Contacting existing database to book appointments and sell extra services.
- Speaking to customers via the telephone.

Requirements for this role:

- Must have telephone experience and have an excellent telephone manner, confidence is a must
- Ability to work in a fast-paced environment.
- Provide excellent customer service
- Being financially driven is an excellent attribute for this role.

Details:
Inbound role
- Monday to Friday 8am-5:30pm (40 hrs rotating shift)
Outbound Role-Monday to Thursday 9am-6pm, Friday 9am-5pm (40hrs)
Holiday 20 days plus Bank Holidays
Location-Redditch
Full time-Permanent



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