Senior Client Advisor
2 weeks ago
Are you looking to join a forward-thinking company that offer excellent training, continuous support, various benefits and hybrid working? If so, we have an amazing opportunity for you.
Our highly successful client in Birmingham is recruiting for a Senior Client Advisor to join their team on a permanent, full-time basis with hybrid working arrangements (1 day in the office per week or fully office based for your preference).
If you have extensive call based work experience as well as a balanced approach to client management, this is the role for you
Duties include:
- Handling a variety of calls with clients regarding their current debt related issues and concerns
- Maintaining high empathy as well as resilience whilst communicating with clients
- Building excellent trust and understanding with clients
- Meeting set targets
- Updating client records on bespoke CRM systems
- Providing full debt advisory and guidance
- Take the initiative to research fine technical points of debt advice
- Experience within a call-based position that includes working within a fast paced, target driven environment
- Ability to maintain excellent resilience and control over client communication
- High levels of organisation and attention to detail
- Excellent communication skills
- IT proficient including Word, Excel and Outlook
**Benefits**:
29 days annual leave plus bank holiday
Ability to buy and sell annual leave
Healthcare cash scheme
Free on-site gym
Cycle to work scheme
Newly refurbished offices with plenty of relaxation and leisure amenities
Hybrid working
Excellent benefit package to be discussed to include
Subsidised parking
29 days holiday plus bank holidays
Working hours are 35 hours per week on a shift rota basis between 9:00 am - 8:00 pm Monday to Friday. There is the requirement to work one in four Saturdays with hours of 9:30 am to 1:00 pm (this time will be given back in the week)
Salary for the position is £32,379.
Ref: CB148
-
Senior Client Advisor
2 weeks ago
Birmingham, United Kingdom Hollyfield Personnel Full timeAre you looking to join a forward-thinking company that offer excellent training, continuous support, various benefits and hybrid working? If so, we have an amazing opportunity for you. Our highly successful client in Birmingham is recruiting for a Senior Client Advisor to join their team on a permanent, full-time basis with hybrid working arrangements (1...
-
Client Support Advisor
7 days ago
Birmingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full timeA leading technology organisation are looking for an analytical, efficient individual to join their team in Birmingham as a Client Support Advisor! This is an excellent opportunity for the right individual with previous client support and administrationexperience to utilise their existing skill set in an amazing team! Some of your responsibilities will...
-
Client Advisor
7 days ago
Birmingham, United Kingdom Marsh Full time**Client Advisor - Marsh RMP** We are seeking a talented individual to join our **Risk Management** team at **Marsh**. This role can be based in the** Birmingham**office**.** This is a hybrid role that has a requirement of working at least three days a week in the office. You will be responsible for supporting Client Executives and lead Client Advisors in...
-
Corporate Client Advisor
3 days ago
Birmingham, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time**Corporate Client Advisor - Commercial Insurance** **Birmingham Central Office, but hybrid working - 2 days in** **Salary to £42,000, plus exceptional additional benefits** We are recruiting for a Corporate Client Advisor - someone who has the experience of large mid-corporate and Corporate client accounts, who someone who has the ability to move into...
-
Senior HR Advisor
1 week ago
Birmingham, United Kingdom Page Personnel Full timeSenior HR Advisor - Remote **About Our Client**: Page Personnel is presenting a Transport Organisation based in Birmingham. The key responsibilities of the Senior HR Advisor are to; - Analyse pay negotiations, by conducting pay bench marking research to shape new pay strategy across 24 sitesHandle ER cases, ranging in complexity. Holding meetings, give...
-
Client Advisor
1 day ago
Birmingham, Birmingham, United Kingdom Marsh Full timeClient Advisor – Marsh RMPWe are seeking a talented individual to join ourRisk Managementteam atMarsh. This role can be based in theBirminghamoffice.This is a hybrid role that has a requirement of working at least three days a week in the office.You will be responsible for supporting Client Executives and lead Client Advisors in maintaining their book of...
-
Client Advisor
1 week ago
Birmingham, United Kingdom National African-American Insurance Association (NAAIA) Full timeOverviewClient Advisor – Marsh RMPWe are seeking a talented individual to join our Risk Management team at Marsh. This role can be based in the Birmingham office. This is a hybrid role that has a requirement of working at least three days a week in the office.ResponsibilitiesWork with Client Executives and lead Client Advisors to retain and generate new...
-
Client Advisor
1 week ago
Birmingham, Birmingham, United Kingdom Burberry Full time £30,000 - £60,000 per yearINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to...
-
Client Service Advisor
5 days ago
Birmingham, United Kingdom Aon Full timeClient Service Advisor - Commercial Insurance - (Birmingham, UK) We’re Hiring! Aon’s UK Retail business are currently recruiting a Client Service Advisor to join our team based in Birmingham. This role is a hybrid role - office and home-based working The Client Service Advisor will be primarily responsible for providing a high quality, innovative and...
-
Client Advisor
5 days ago
Birmingham, United Kingdom Burberry Full time**Client Advisor - Birmingham**: - Department: RETAIL OFFLINE - City: Birmingham - Location: GB **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry...